Yamileth Rosales
El Paso
Summary
Experienced, hardworking professional skilled in customer service. Collaborative and efficient at prioritizing and handling simultaneous tasks to promote positive and great experiences for customers. Excellent and efficient at adapting to any new environment. Ready to start with more responsibility.
Overview
6
6
years of professional experience
Work History
Server
Taconeta
El Paso
07.2024 - Current
- Assisted in training new staff on restaurant procedures and menu items.
- Provided exceptional service to high volume of daily customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Mamacitas Restaurant
El Paso
07.2022 - 07.2024
- Provided excellent customer service to enhance dining experiences.
- Handled cash transactions and processed payments with precision.
- Provided excellent customer service to ensure satisfaction.
Server Manager
Clasico Kitchen Bar
El Paso
01.2020 - 07.2022
- Resolved customer complaints promptly to maintain a positive dining experience.
- Collected cash sales from employees to properly tip each server after shift.
- Motivated staff through acknowledgment of hard work and achievements.
Crew Member
Tropical Smoothie
El Paso
06.2019 - 01.2020
- Operated cash register and processed customer transactions accurately.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
Education
Major in International Business With A Minor in HR
The University of Texas At El Paso
El Paso, TX05-2026
High School Diploma -
Coronado High School
El Paso, TX05-2019
Skills
- Fluent in English and Spanish
- Conflict resolution
- Hospitality service expertise
- Positive and professional
- Multitasking
- Problem-solving
Timeline
Server
Taconeta
07.2024 - Current
Server
Mamacitas Restaurant
07.2022 - 07.2024
Server Manager
Clasico Kitchen Bar
01.2020 - 07.2022
Crew Member
Tropical Smoothie
06.2019 - 01.2020
Major in International Business With A Minor in HR
The University of Texas At El Paso
High School Diploma -
Coronado High School
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