Yamileth Valerdi
Channelview,TX
Summary
Distinguished for enhancing patient safety at LBJ Hospital, adept in risk management and emergency response, significantly reduced self-harm incidents. Empathetic patient interactions and proficiency in infection control foster a secure, compassionate care environment. Committed to continuous professional development, excel in both patient communication and maintaining stringent safety protocols.
Personable and dependable with strong communication and observational skills. Possesses knowledge of patient care standards and safety protocols, including monitoring vital signs and reporting abnormalities. Committed to ensuring safe and supportive environment for patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sup Patient Safety Monitor
LBJ Hospital
05.2024 - Current
- Contributed to positive patient experience through compassionate care and active listening during interactions with patients and their families.
- Demonstrated strong commitment to teamwork through effective communication, active listening, and timely response to requests from nursing staff members or other healthcare professionals.
- Recognized signs of medical emergencies or changes in patient condition, immediately notifying appropriate healthcare professionals for intervention as needed.
- Reduced instances of self-harm by closely observing at-risk patients and intervening when necessary to prevent injury.
- Ensured compliance with hospital policies and procedures related to infection control, environmental safety, and confidentiality requirements.
- Participated in ongoing professional development opportunities to stay current on best practices in patient safety and role of sitter.
- Assisted with non-clinical tasks such as room organization and stocking supplies, ensuring clean and welcoming environment for patients.
- Completed comprehensive training programs in de-escalation techniques to effectively manage agitated or aggressive patients while maintaining personal safety.
- Established rapport with patients by demonstrating empathy, respect, and genuine concern for their well-being throughout each interaction.
- Promoted calm environment by utilizing therapeutic communication techniques with patients experiencing anxiety or agitation.
- Facilitated smooth transitions between shifts by communicating pertinent information about each patient''s status to incoming sitter or nursing staff member.
- Supported nursing staff by assisting with activities of daily living, including bathing, dressing, toileting, and feeding as needed.
- Assisted in preventing falls and injuries by promptly responding to patient needs and requests for assistance.
- Warmly greeted patients and visitors and made each feel welcome.
- Supported medical staff during patient examinations in accordance with company policy.
- Followed sanitary and safety regulations to properly collect and dispose of medical waste.
- Kept patient information and records secure by using private hospital databases and withholding information from outside sources.
- Provided physical support to patients through diverse types of mobility assistance.
Team Member
Party City
10.2022 - 04.2024
- Managed approximately 30 incoming calls, emails and faxes per day from customers. Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Managed approximately 30 incoming calls from customers.
Education
Associate of Arts -
05-2026
High School Diploma -
05-2022
Skills
- Patient safety
- Incident reporting
- Risk management
- Emergency response
- Attention to detail
- Infection control
- Patient interactions
- Communication skills
- Environment safety
- Data entry
- Reporting systems
- Patient communication
Certification
- Basic life support
Languages
Spanish
Native or Bilingual
Timeline
Sup Patient Safety Monitor - LBJ Hospital
05.2024 - Current
Team Member - Party City
10.2022 - 04.2024
San Jacinto College - Associate of Arts,
North Shore Senior High School - High School Diploma,
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