Yamilette Ramirez
Staten Island,NY
Summary
I'm currently a dental assistant student working on my associates degree in Dental Hygiene. Working in the food industry has taught me to be positive, adaptable, and reliable with strong commitment to teamwork and customer service. An understanding of importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
3
3
years of professional experience
Work History
Crew Member
Viva Juice Bar
06.2025 - 07.2025
- Helped with the Grand opening set up menus and new ideas.
- Supported inventory management by restocking supplies and monitoring product freshness.
- Trained new crew members on operational procedures and customer service expectations.
- Implemented suggestions for workflow improvements, contributing to overall team efficiency.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
Crew Leader
Carvel Ice Cream Store
03.2023 - Current
- Scooped and served ice cream, toppings, and other desserts to customers.
- Responded to customer inquiries, resolved issues, and provided recommendations to enhance the customer experience.
- Ability to work well under pressure and manage multiple tasks.
- Knowledge of food safety and handling procedures.
- Provided excellent customer service, and a positive experience for all customers.
- Managed cash transactions, and maintained a clean and organized workspace.
- Demonstrated flexibility and adaptability, working varied shifts, including weekends and holidays.
- Developed strong communication skills
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked holidays
- Operated cash register to ring up final bill and process various forms of payment.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Crew Member
Tropical Smoothie Cafe
06.2024 - 08.2024
- Working with others of all ages and backgrounds.
- Maintained a clean and organized workspace.
- Greeted customers, took orders, and handled transactions in a fast-paced environment.
- Prepared and served high-quality smoothies
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
Education
Associate of Applied Science - Dental Hygiene
Hostos Community College
Bronx, NY05-2027
High School -
Curtis High School
06.2025
Skills
- To leverage my excellent customer service skills and experience working with others to secure a role in a dynamic and customer-focused environment Bilingual in English and Spanish
- Cash handling
- Store opening and closing
Languages
Spanish
Native or Bilingual
Timeline
Crew Member
Viva Juice Bar
06.2025 - 07.2025
Crew Member
Tropical Smoothie Cafe
06.2024 - 08.2024
Crew Leader
Carvel Ice Cream Store
03.2023 - Current
Associate of Applied Science - Dental Hygiene
Hostos Community College
High School -
Curtis High School