Yamilex Rodriguez
Wichita,KS
Summary
Dynamic and results-driven professional with extensive experience in customer service and cash handling at Dólar General. Proven ability to enhance customer satisfaction through effective conflict resolution and product knowledge. Recognized for streamlining checkout processes, significantly reducing wait times while maintaining a clean and organized environment. Strong team collaborator with a commitment to excellence.
Overview
2026
2026
years of professional experience
Work History
Cashier
Dólar General
- Assisted in scheduling shifts to optimize labor costs while meeting operational needs.
- Conducted quality control checks to maintain high food safety standards consistently.
- Collaborated with management to develop promotional strategies that increased sales volume.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring proper change and currency handling.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Stocked shelves and organized merchandise to promote accessibility and visibility.
- Handled returns and exchanges according to company policies, ensuring customer satisfaction.
- Collaborated with team members to maintain a clean and safe store environment.
- Adhered to all safety protocols during daily operations, minimizing risk for staff and customers.
- Participated in training new cashiers on register operations and customer service standards.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Foreman
Webber
- Coordinated workflows among subcontractors to optimize resource allocation and minimize delays.
- Conducted regular site inspections to maintain quality control and adherence to project timelines.
- Resolved on-site issues promptly, maintaining productivity and minimizing disruption to workflow.
- Implemented process improvements that enhanced efficiency of operations and reduced material waste.
- Verified and submitted team timesheets.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Trained and mentored junior staff on best practices in construction techniques and safety protocols.
- Managed inventory of tools and materials, ensuring availability for ongoing projects without overstocking.
- Supervised daily construction activities to ensure compliance with safety regulations and project specifications.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
Shift Leader
Texas Churchs Chicken
08.2025 - 10.2025
- Led team to ensure timely food preparation and service during peak hours.
- Trained new staff on safety protocols and customer service standards.
- Monitored inventory levels and coordinated supply orders to maintain stock.
- Implemented process improvements that enhanced kitchen efficiency and reduced waste.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Trained new employees and delegated daily tasks and responsibilities.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Managed inventory levels to prevent stock shortages, conducting regular audits and ordering supplies as needed.
Cashier Waitres Dish Washer
Nogalito Redituarte
05.2020 - 09.2023
- Collaborated with project managers to develop schedules that align with budgetary constraints and deadlines.
- Supervised field crews to maximize quality and work efficiency.
- Studied and interpreted blueprints to plan construction phases and team assignments.
- Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Accurately processed orders using point-of-sale systems to enhance efficiency and order accuracy.
- Assisted in training new staff on menu items and service protocols, fostering team collaboration.
- Managed multiple tables simultaneously, demonstrating strong time management and organizational skills.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to quality standards.
- Handled customer inquiries and complaints professionally, resolving issues to maintain satisfaction levels.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Suggested daily specials based on guest preferences, contributing to increased sales through upselling techniques.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
- Proved successful working within tight deadlines and a fast-paced environment.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Inspected dishes and utensils for cleanliness.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Increased sales significantly by upselling higher-end products to customers.
- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through regular reconciliations.
- Assisted in inventory management by restocking merchandise and organizing displays.
- Collaborated with team members to enhance store operations and improve workflow.
- Trained new cashiers on procedures, ensuring adherence to company standards.
- Implemented strategies for reducing checkout wait times, improving customer satisfaction.
- Monitored sales promotions and communicated them effectively to customers during transactions.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Developed rapport and fostered brand loyalty by offering personalized service.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Ensured accuracy in financial transactions, reconciled cash with receipts daily.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Increased sales of promotional items by informing customers about current offers.
- Strengthened team morale and cooperation by assisting coworkers during peak hours.
- Managed cash drawer accurately, ensuring all transactions balanced at end of day.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
- Facilitated smoother checkout process, trained new employees on POS systems.
- Enhanced customer service experience by efficiently processing purchases and returns.
- Contributed to significant decrease in queue times by streamlining checkout process.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Reduced processing errors by meticulously following transaction procedures.
- Improved efficiency, organized checkout area for optimal workflow.
- Supported marketing initiatives by setting up and maintaining promotional displays.
- Enhanced shopping experience, provided product information and location assistance.
- Assisted in inventory management, contributing to reduction in stock discrepancies.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
- Professionalism and courtesy
- Cash management
- Cash register systems
- Cash handling expertise
- Payment processing
- Product restocking
- Conflict resolution
- Product knowledge
- Refunds and exchanges
- Issue resolution
- Complex Problem-solving
- Merchandise restocking
- Cash drawer balancing
- POS system operations
- Payment collection
- POS systems
- Staff training
- Refund handling
- Guest inquiries
- ID verification
- Attention to detail
- Inventory management
- Currency counting
- Inventory control
- Order packaging
- Decision making aptitude
- Sales expertise
- Daily reporting
- Retail merchandising
- Product recommendations
- Drawer balancing
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Shift Leader
Texas Churchs Chicken
08.2025 - 10.2025
Cashier Waitres Dish Washer
Nogalito Redituarte
05.2020 - 09.2023
Cashier
Dólar General
Foreman
Webber