Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yamilka Sotomayor De Las Mileras

Miami

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

CNA Supervisor

Asa Homecare
04.2019 - Current
  • Streamlined communication between CNAs, supervisors, and other healthcare professionals to optimize patient care.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Ensured quality patient care by regularly reviewing documentation and updating medical records accordingly.

CNA Supervisor

First Quality Home Care
02.2017 - 03.2019
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Enhanced staff performance through regular evaluations, coaching, and constructive feedback.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Reduced staff turnover rate through effective conflict resolution and team-building strategies.
  • Increased overall patient satisfaction through diligent monitoring of CNAs'' adherence to best practices.

Phlebotomy Coordinator and CNA

Professional Solution Home Health
01.2014 - 01.2017
  • Improved efficiency of blood draw stations, resulting in shorter patient wait times and increased throughput.
  • Served as liaison between patients, physicians, nurses, laboratory personnel, and other stakeholders within the healthcare system to ensure seamless communication regarding patient care needs.
  • Developed and implemented a comprehensive employee training program for new phlebotomists, ensuring consistent performance standards.
  • Coordinated with laboratory staff to establish best practices for specimen handling and processing, minimizing errors and improving turnaround time.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.

Phlebotomist

MedFlorida Medical Centers
01.2012 - 11.2013
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.

Education

Vocational Course - Medical Assisting And EKG Technician

International Training Careers
Miami, FL
05.2018

Vocational Course - CNA

International Training Careers
Miami, FL
05.2014

Vocational Course - Phlebotomy

Professional Academy-Health
Kissimmee, FL
05.2011

Skills

  • Basic Life Support
  • Staff Management
  • Patient Care Coordination
  • Clinical Supervision
  • Decision-Making

Timeline

CNA Supervisor

Asa Homecare
04.2019 - Current

CNA Supervisor

First Quality Home Care
02.2017 - 03.2019

Phlebotomy Coordinator and CNA

Professional Solution Home Health
01.2014 - 01.2017

Phlebotomist

MedFlorida Medical Centers
01.2012 - 11.2013

Vocational Course - Medical Assisting And EKG Technician

International Training Careers

Vocational Course - CNA

International Training Careers

Vocational Course - Phlebotomy

Professional Academy-Health

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Yamilka Sotomayor De Las Mileras