Hi, I’m
Yamill Julian
Miami,FL
Summary
Results-oriented Sales and Customer Service professional with expertise in communication and negotiating, looking to join in on the common mission to simplify everyone’s pursuit of peace of mind in the process of enrolling in and utilizing the right health plan. Proven track record as top 5% sales agent for 8 years running. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Overview
8
years of professional experience
Work History
First Health Enrollment
Top Sales Agent
10.2018 - Current
Job overview
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty, build rapport and establish relationships.
- Assisted call-in customers with questions and orders.
- Adjusted sales scripts to better target needs of specific individuals, boosting monthly sales.
- Used software to track pipeline activity and analyze sales trends.
- Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Explained features and advantages of products or services to promote sales.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
First Health Solutions
Top Sales Agent
08.2015 - 09.2018
Job overview
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Assisted call-in customers with questions and orders.
- Spoke to customers in native language to increase loyalty, build rapport and establish relationships.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Explained features and advantages of products or services to promote sales.
AT&T
Top Sales Agent
01.2015 - 08.2015
Job overview
- Managed largest region for organization from initial contact through to closing and servicing.
- Developed and utilized reports to assist leadership with key decisions and outperformance of operational targets.
- Introduced initiatives to establish programs providing long-term residual income.
- Assisted call-in customers with questions and orders.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Education
Licensing And Certificates
University Overview
- 215 Health Life And variable license
- Licensed in 23 states
- Active E&O insurance
Skills
- Fluent in both English and Spanish
- Product and Service Knowledge
- Client Development and Retention
- Problem-Solving Strengths
- Post-Sales Support
- Customer Assistance
- Retention Strategies
- Interpersonal Communication Skills
- Regulatory Compliance
- Converting Leads
- Natural Desire to Close Deals
- Asking Questions to Pinpoint Best Offerings
- Time Management
- Self-Motivation
Timeline
Top Sales Agent
First Health Enrollment
10.2018 - Current
Top Sales Agent
First Health Solutions
08.2015 - 09.2018
Top Sales Agent
AT&T
01.2015 - 08.2015
Licensing And Certificates
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