Administered all HR activities, ensuring effective management of recruitment, onboarding, employee relations, payroll, FMLA, and workers' compensation processes.
Reviewed and updated HR policies and procedures to align with federal, state, and local legal requirements.
Created and facilitated training initiatives to enhance employee skills and performance.
Administered employee records management and ensured data integrity.
Oversaw applicant tracking systems to enhance recruitment efficiency. Developed and issued offer letters to selected candidates. Facilitated orientation programs to onboard new team members effectively.
Led strategic planning for employee benefits programs, enhancing overall engagement and satisfaction.
Developed and implemented comprehensive health and wellness initiatives to improve workforce productivity.
Directed open enrollment processes, ensuring clear communication of options to all employees for informed decision-making.
Resolved complex benefits issues promptly, providing exceptional customer service to both internal stakeholders and external partners.
Handled all insurance and vendor bills.
Office Coordinator
Thames Valley Council for Community Action, Inc
Norwich, CT
06.2022 - 07.2025
Assisted chief operations officer, chief human resources officer, human resources benefits director, and compliance director with administrative and clerical tasks. Provided support in organizing schedules and managing communications. Helped maintain accurate records and documentation.
Achieved improved organization of filing systems through effective management of electronic and paper records. Produced high-quality spreadsheets and documents that contributed to enhanced team productivity. Optimized record retrieval processes, resulting in time savings for team members.
Coordinated correspondence and handled building issues by efficiently processing maintenance requests.
Regularly updated agency organizational charts, mailboxes, and phone lists to enhance operational efficiency and information flow.
Managed staff travel arrangements and accommodations for training and conference events.
Oversaw management of applicant tracking systems to streamline recruitment processes. Led new hire orientations to foster employee engagement and understanding of company benefits. Collaborated with HR teams to optimize employee benefits administration.
Coordinated office operations to enhance workflow efficiency and support team productivity.
COVID-19 Contact Tracer/Outreach Specialist
AMN Healthcare (CT State Temp Contract)
New London/Windham County, Eastern CT
12.2021 - 04.2022
Facilitated accurate data collection and management to support public health initiatives within Connecticut Department of Health.
Administered data management systems for efficient case tracking and monitoring.
Maintained high standards of data accuracy and completeness to support informed decision-making.
Monitored and enforced HIPAA regulations while maintaining confidentiality of sensitive health data.
Delivered comprehensive guidance to residents regarding quarantine and isolation protocols, promoting compliance and awareness.
Coordinated and implemented community health initiatives to enhance public wellness in Eastern CT.
Director Human Resources Policy Remuneration and Benefits at New Zealand Defence ForceDirector Human Resources Policy Remuneration and Benefits at New Zealand Defence Force