Yamise Crawford
New Orleans,LA
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Clerk of Council
New Orleans Clerk Of Council
10.2022 - Current
- Coordinate municipal elections.
- Record data and ensure that documents are stored, filed and maintained correctly.
- Act as liaison between City Council and general public.
- Draft meeting agendas and bylaws.
- Distribute public correspondence and ensure that municipal records are accessible to public.
Record Room Clerk
Orleans Parish Sheriff's Office
12.2014 - 10.2022
- Prepared over 100 documents recording outcomes of court proceedings
- Filing reports into client files, preparing new case files, maintaining open and closed files, maintaining inventory of supplies and forms, keeping written logs, researching prior records of clients, entering, distributing and maintaining records and documents.
- Requires responding to employees, co-workers and superiors in corporate and constructive manner, requires proving support to other department personnel by responding to requests for information and assistance.
- Answer hundredths of inquiries from general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summons, subpoenas, witness fees, or payment of fines.
Member Services Coordinator
Central City Renaissance Alliance
08.2010 - 12.2014
- Recommended specific products and services in alignment with individual needs, requirements and specifications.
- Maintained accurate and current customer account data with manual forms processing and digital information updates.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences, managing over 50 customer calls per day.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Associate of Applied Science - Business Management/ Human Resources
05.2023
- Member of the National Society of Leadership and Success
- Member of Phi Theta Kappa
High School Diploma -
05.2001
- Awarded Salutatorian
- Voted Most Likely to Succeed
- Member of Honor Society
Skills
- Strong ability to self-manage with significant strength in time management
- Detail-oriented, efficient, and able to multi-task and prioritize work
- Excellent interpersonal skills with ability to interact effectively with diverse stakeholder population
- Excellent organizational skills
- Professional customer service skills
- Demonstrated computer skills, and proficiency with MS Office software programs
- Ability to work independently and in team environments
- Ability to work with diverse communities and demonstrate inclusion
Accomplishments
Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity
Graduated from PRIDE Leadership Academy/Urban League of Louisiana
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Clerk of Council - New Orleans Clerk Of Council
10.2022 - Current
Record Room Clerk - Orleans Parish Sheriff's Office
12.2014 - 10.2022
Member Services Coordinator - Central City Renaissance Alliance
08.2010 - 12.2014
Delgado Community College - Associate of Applied Science, Business Management/ Human Resources
John Mcdonogh Sr. High - High School Diploma,
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