Ya'Mya Kinnard
Harvey,LA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Demonstrates problem-solving skills and adaptability. Interacts with a diverse range of customers daily. Knowledgeable about how to resolve customer's complaints and help them with their inquiries.
Overview
3
3
years of professional experience
Work History
Grocery Associate
Winn Dixie Grocery Store
Gretna, LA
03.2021 - Current
- Checked expiration dates on food items to ensure quality standards were met.
- Assisted with setting up displays in order to promote sales of certain products.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Followed company security procedures for handling large sums of money.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
Education
Master of Science - Criminal Justice
Dillard University
New Orleans, LA05-2027
High School Diploma -
Edna Karr High School
New Orleans, LA05-2023
Skills
- Customer Assistance
- Staff Training
- Money Handling
- Communication Skills
- Attention to Detail
- Problem-solving abilities
- Time Management
- Adaptability and Dependability
Affiliations
- Hobby: Crocheting- Teaches me patience, creativity, perseverance, and gain of attention to detail.
Timeline
Grocery Associate
Winn Dixie Grocery Store
03.2021 - Current
Master of Science - Criminal Justice
Dillard University
High School Diploma -
Edna Karr High School
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