Yana Evas
Bulawayo,BU
Summary
Results-driven sales representative with expertise in customer relationship management and inventory oversight. Proven ability to enhance customer satisfaction and generate insightful market analysis. Dynamic assistant sales representative skilled in delivering exceptional customer service and creating impactful sales presentations. Successfully developed key customer relationships and analyzed market trends to drive sales growth.
Overview
7
7
years of professional experience
Work History
Assistant Sales Representative
Bathroom Boutique
Bulawayo, BU
03.2024 - Current
- Managed inventory levels to ensure product availability.
- Assisted customers in selecting bathroom fixtures and accessories.
- Collaborated with team members to enhance customer service experience.
- Responded to customer inquiries and resolved issues promptly.
- Maintained a clean and organized showroom environment.
- Constructed targeted sales presentations to solicit prospects in geographic parameters.
- Maintained updated records of customer interactions and transactions.
- Developed key customer relationships to increase sales.
- Provided customer service support to ensure satisfaction with products and services.
- Monitored changes in the marketplace that could impact sales performance.
- Generated reports on daily, weekly and monthly sales activity.
- Attended networking events, conferences, trade shows. in order to build relationships with potential customers or partners.
- Developed customer relationships and maintained a positive rapport with existing clients.
Till operator
OK Mart
Bulawayo, BU
05.2022 - 02.2024
- Processed customer transactions efficiently and accurately at OK Mart.
- Maintained clean and organized checkout area for customer convenience.
- Handled cash, credit, and digital payment methods securely.
- Collaborated with team members to ensure smooth store operations.
- Managed inventory levels at the register and reported discrepancies.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Trained new cashiers on procedures and customer service standards.
Till Operator
Gain Cash and Carry
Gwanda, MAT South
06.2019 - 02.2020
- Operated cash register to process customer transactions efficiently.
- Assisted customers with product inquiries and store navigation.
- Handled cash, credit, and mobile payments accurately during transactions.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Education
GED -
Founders High School
Bulawayo11-2016
Skills
- Inventory management
- Customer relationship management
- Sales presentations
- Market analysis
- Customer service
- Point of sale operations
- Effective communication
Languages
English
Proficient (C2)
C2
Shona
Native
Native
Ndebele
Proficient (C2)
C2
References
References available upon request.
Timeline
Assistant Sales Representative
Bathroom Boutique
03.2024 - Current
Till operator
OK Mart
05.2022 - 02.2024
Till Operator
Gain Cash and Carry
06.2019 - 02.2020
GED -
Founders High School