Yana Hernandez Olan

Dynamic and customer-focused retail professional with a strong background in sales, cash handling, and customer engagement at Plato’s Closet El Cajon. Proven ability to build lasting customer relationships, enhance visual merchandising, and contribute to increased customer loyalty through exceptional service and teamwork. Adept at resolving issues efficiently while maintaining adherence to company standards.

Expanded communication and cultural competency skills while working at the Beat of San Diego Souvenir Shop in Seaport Village, where daily interactions with international customers provided valuable experience in practicing and applying multiple languages in a fast-paced, tourism-driven environment.