Yana Kazymir
Brooklyn,NY
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction.
Overview
1
1
year of professional experience
Work History
Dental Assistant
Bryant Park Dental Associates
11.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Prepared patient x-rays and images for dentist review.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
Treatment Coordinator
Diamond Braces
09.2023 - 11.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Explained treatment choices to patients and helped determine best options.
Dental Assistant
Diamond Braces
11.2022 - 09.2023
- Took x-rays, photographs and impressions of patients' teeth and mouth.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Prepped examination rooms, sterilized equipment and instruments and maintained appropriate tray setup.
- Poured and shaped molds from impressions and trimmed molds in grinder.
- Set appointments and made follow-up calls.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
Education
Humanities
Chernivtsi National University
Ukraine06.2021
Skills
- Patient Education
- Team Collaboration
- Customer Service
- Front Office Management
- Scheduling Appointments
- Verbal and Written Communication
- Issue Handling
Languages
Ukrainian
Native or Bilingual
Russian
Full Professional
English
Full Professional
Timeline
Dental Assistant
Bryant Park Dental Associates
11.2023 - Current
Treatment Coordinator
Diamond Braces
09.2023 - 11.2023
Dental Assistant
Diamond Braces
11.2022 - 09.2023
Humanities
Chernivtsi National University
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