Overview
Work History
Education
Skills
Timeline
Generic

Yana Ostapyshyn

Marvin,NC

Overview

3
3
years of professional experience

Work History

Server

fine dinning restaurant LIMANI
01.2023 - 01.2024
  • Provide excellent table service to 50+ a night by maintaining knowledge of all menu items, including beverages and wines, and make recommendations upon request; Anticipate guest needs, ascertain satisfaction, and respond urgently and appropriately to guest concerns and requests; Effectively communicate with guests and co-workers to ensure guest satisfaction; Managed multiple tables and guest interactions while delivering a quality dining experience;

Server

Tex-Mex restaurant Chy`us
02.2023 - 01.2024
  • Knowledgeably recommend menu items based on customer needs and preferences including upselling complementary dishes and drinks; Assisted host by answering the phone to take reservations and to go orders as well as by greeting seating and thanking quests; Quickly develop relationships with customers and maintained positivity while serving up to 7 tables during prime-time hours; Checked on guests 2-3 times during meal, and promptly delivered bills without being asked;

Server-Barista

Chez-Marie
01.2022 - 01.2023
  • Provided customer service in a family friendly restaurant; Worked seating board and assisted in selling gift shop products; Learned to integrate hard work with a positive attitude to create an enjoyable work environment; Process food orders and recommend menu items;

Hostes

Italian restaurant Ommagio
01.2022 - 02.2023
  • Managed the seating arrangement, and assigned 5+ servers to table sections; Greeted 50+ diners per shift, answered questions about wait time, and provided casual conversation; Scheduled reservations, and sent out text reminders 2 hours in advance of reservation time;

Hotel Reception Worker

DB Hotel Wroclaw
Poland
03.2022 - 06.2022
  • Meet guests; Assistance in registration of check-in and check-out; Help in solving problems;

Sales-Marketing Manager

enterteiment club “Bukovel” ski resort
01.2021 - 01.2022
  • Designed an innovative marketing strategy; Set and met the team and personal goals through creative problem solving; Creating a team; Delegation of work between teams; Hiring and firing employees;

Education

Oil and Gas - Business Management

Ivano-Frankivsk National University
12.2024

High school
12.2020

Music school
12.2018

Skills

  • Good communication skills
  • Friendly non-conflict
  • Perfect computer skills, fast
  • Always remember the rule (customer always right)
  • High-Volume Dining
  • Menu Knowledge

Timeline

Server

Tex-Mex restaurant Chy`us
02.2023 - 01.2024

Server

fine dinning restaurant LIMANI
01.2023 - 01.2024

Hotel Reception Worker

DB Hotel Wroclaw
03.2022 - 06.2022

Server-Barista

Chez-Marie
01.2022 - 01.2023

Hostes

Italian restaurant Ommagio
01.2022 - 02.2023

Sales-Marketing Manager

enterteiment club “Bukovel” ski resort
01.2021 - 01.2022

Oil and Gas - Business Management

Ivano-Frankivsk National University

High school

Music school

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Yana Ostapyshyn