Yana Verenich
Utica,NY
Summary
A committed nursing student with a background in customer service. Known for delivering exceptional customer experiences, managing tasks efficiently in fast-paced environments, fostering collaborative team dynamics, and adapting to diverse settings. Eager to contribute exceptional communication, organizational, and administrative skills in a hospital setting.
Overview
2
2
years of professional experience
Work History
Sales Associate
Hollister
New Hartford, NY
07.2021 - 01.2023
- Efficiently handled customer inquiries and effectively resolved issues with a positive attitude.
- Developed trusting relationships with customers by making personal connections.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted in inventory management and performed regular checks to ensure timely restocking and organized displays.
- Maintained store cleanliness and completed daily recovery tasks for optimal productivity.
- Maintained up-to-date knowledge of store policies.
- Used technology resources to assist customers
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted team members in completing tasks to meet daily goals.
Education
High School Diploma -
Thomas R. Proctor High School
Utica, NY06-2022
Skills
- Customer Service: Proven ability to handle inquiries and resolve issues efficiently
- Administrative: Strong organizational skills with experience in scheduling and record-keeping
- Communication: Excellent verbal and written communication skills
- Multitasking: Capable of managing multiple tasks simultaneously in a fast-paced environment
- Teamwork: Effective collaborator with strong interpersonal skills
- Technical Proficiency: Familiar with Microsoft Office Suite (Word, Excel, Outlook) and other office software
Languages
Russian
Native/ Bilingual
Certifications
- Medical Terminology Course (completed in highschool)
References
References available upon request.
Timeline
Sales Associate
Hollister
07.2021 - 01.2023
High School Diploma -
Thomas R. Proctor High School
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