Yana Yanko
Naperville,IL
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
1
1
year of professional experience
Work History
Cashier
Chipotle
02.2023 - 12.2023
- Performed cash, card and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Welcomed customers and helped determine their needs.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Operated cash register to record transactions accurately and efficiently.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Education
High School Diploma -
Kyiv National Aviation Lyceum
Kyiv, Ukraine05.2004
Skills
- Product Location
- Total Sales Reconciliation
- Inventory Control
- Microsoft Office
- Promotions and Discounts Understanding
- Patience and Empathy
- Cash register systems
- Customer Transactions
- Customer Relations
- Customer Service
- Cash Drawer Balancing
- Problem-Solving
- Relationship Building
- Cleaning and sanitizing
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Professional Working
Timeline
Cashier
Chipotle
02.2023 - 12.2023
High School Diploma -
Kyiv National Aviation Lyceum
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