Yanai Gonzalez
Hialeah,FL
Summary
Registered Nurse dedicated to high-quality patient care through individualized treatment plans and effective wound care management. Collaborates with healthcare teams to educate patients, enhance recovery, and ensure adherence to healthcare standards.
Overview
11
11
years of professional experience
Work History
Registered Nurse
Devine Healthcare
Miami, FL
02.2026 - Current
- Performed comprehensive patient assessments to evaluate health status and treatment response.
- Collaborated with healthcare professionals to develop individualized treatment plans for patients.
- Collaborated with healthcare team to create and implement individualized patient care plans.
- Conducted home visits to deliver direct patient care and ensure safe, accurate medication administration.
- Administered medications and treatments according to established protocols.
- Monitored vital signs and reported changes to medical staff.
- Provided skilled wound care management, including wound assessment, cleaning, dressing changes, and monitoring for signs of infection.
- Educated patients and families on effective medication management, wound care techniques, and disease prevention strategies.
- Maintained accurate and timely clinical documentation in compliance with healthcare standards and regulations.
- Managed infection control practices in the healthcare setting.
Registered Nurse
Palmetto Rehabilitation Center
Hialeah, Florida
02.2026 - Current
- Provided patient care and support in a rehabilitation setting.
- Administered medications and monitored patient responses effectively.
- Collaborated with multidisciplinary teams to create care plans.
- Documented patient progress and treatment plans accurately.
- Ensured compliance with safety and hygiene protocols consistently.
- Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
- Assessed, planned, implemented and evaluated nursing care for assigned patients.
- Documented patient progress notes accurately and efficiently in the electronic medical record system.
- Administered medications and treatments, monitoring patients for reactions and side effects.
Wound Care Registered Nurse
Byscane Health
North Miami, Florida
02.2026 - 04.2026
- Administered wound care treatments and dressing changes according to protocols.
- Assessed patient wounds to determine appropriate treatment plans.
- Educated patients on wound care techniques and self-management strategies to enhance recovery and independence.
- Documented patient progress and treatment outcomes in electronic health records to ensure continuity of care and inform future treatment decisions.
- Conducted wound assessments for patients and documented information.
- Evaluated new wound care products for potential implementation in clinical practice.
- Educated patients, family members and caregivers on condition management.
- Communicated with professionals to coordinate effective treatment plans and ensure timely adjustments.
Enrollment
Elevance Health
Miami, FL
03.2018 - 03.2026
- Managed and processed high-volume enrollment applications with accuracy and efficiency.
- Ensured all applications were completed within strict deadlines, preventing gaps in members' health coverage.
- Conducted detailed reviews to ensure completeness, compliance, and adherence to regulatory and company standards.
- Collaborated cross-functionally to resolve discrepancies, streamlining workflow.
- Maintained documentation and organized records to ensure audit readiness.
- Demonstrated strong time management and attention to detail in a fast-paced healthcare environment.
- Proposed ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
Customer Service Representative
Stericycle
Miami, FL
12.2014 - 06.2018
- Managed high-volume inbound calls with professionalism, efficiency, and strong communication skills.
- Facilitated clear communication between patients and providers by accurately relaying detailed messages for medical offices.
- Demonstrated strong multitasking abilities while maintaining accuracy in a fast-paced environment.
- Provided compassionate, patient-centered support with a positive attitude and high level of energy.
- Committed to delivering excellent service and ensuring patients received timely assistance and support.
- Assisted customers with inquiries and resolved issues efficiently.
- Partnered with team members to develop and implement effective customer service strategies.
- Documented customer interactions and transactions to ensure accurate records and support service improvements.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
Education
Bachelor of Science - Nursing
Florida National University
Hialeah, FL04-2027
Associate Degree - Nursing
ANA G MENDEZ UNIVERSITY
Miami, FL08-2025
Skills
- Wound care
- Surgical wound care
- Medication management
- Infection control
- Health assessment
- Patient education
- Nursing
- Clinical documentation
- Documentation review
- Electronic health records
- Home care support
- Skin maintenance
- Communication skills
Languages
- English
- Spanish
Timeline
Registered Nurse
Devine Healthcare
02.2026 - Current
Registered Nurse
Palmetto Rehabilitation Center
02.2026 - Current
Wound Care Registered Nurse
Byscane Health
02.2026 - 04.2026
Enrollment
Elevance Health
03.2018 - 03.2026
Customer Service Representative
Stericycle
12.2014 - 06.2018
Bachelor of Science - Nursing
Florida National University
Associate Degree - Nursing
ANA G MENDEZ UNIVERSITY