Yanaisy Flores Serrano
Las Vegas,NV
Summary
Dedicated professional with a proven track record at Tacos El Pastor, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction through empathy and effective time management. Achieved excellent accuracy levels in transactions, showcasing a strong work ethic and integrity. Committed to maintaining high sanitation standards.
Overview
2024
2024
years of professional experience
Work History
Cashier / Bar Attendant
Tacos El Pastor
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Housekeeping Floor Supervisor
Mastercorp Resort Housekeeping Services
11.2023 - 02.2024
- Coordinated with maintenance teams for swift resolution of any repair or maintenance issues affecting guest rooms or common areas.
- Adhered to environmentally friendly practices by implementing green cleaning initiatives throughout daily operations.
- Conducted regular inspections of all assigned areas to guarantee adherence to cleanliness standards.
- Optimized resource allocation through effective inventory management, reducing wastage and costs.
- Maintained high levels of guest satisfaction by ensuring timely completion of daily cleaning tasks.
- Implemented quality control measures for maintaining exceptional room presentation, elevating the guest experience.
Education
Antonio Guiteras
Havana Cuba Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Time management skills
- Cleaning and sanitizing
Timeline
Housekeeping Floor Supervisor
Mastercorp Resort Housekeeping Services
11.2023 - 02.2024
Cashier / Bar Attendant
Tacos El Pastor
Antonio Guiteras
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