Yanara Majano
Conyers,GA
Summary
High-energy, maintaining costumer service, prioritizing and handling simultaneous tasks to promote positive experience.
I’m desire to take on new challenges. Strong work ethic, exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills either past pace or slow.
Im organized and motivated, eager to utilize time management and organizational skills across anytime of setting. Figuring out how to enhance abilities while contributing to company growth.
Overview
2
2
years of professional experience
Work History
Server
Waffel House
Atlanta, GA
10.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions and recommended specials to increase profits.
- Answered customer inquiries and provided accurate information regarding products and services.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Call Center Representative
One media mr
Lithonia, Georgia
05.2022 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Maintained updated knowledge through continuing education and advanced training.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Salem High School
Conyers, GA09-2023
Skills
- Flexible and Adaptable
- Attention to Detail
- Calm Under Pressure
- Communication
- Service support
- Resolving customer issues
- FLUENT IN SPANISH
- GREAT LISTENER
Timeline
Server
Waffel House
10.2023 - Current
Call Center Representative
One media mr
05.2022 - 09.2023
High School Diploma -
Salem High School