Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yancarlos Bonilla Ramirez

morristown,New Jersey

Summary

Dynamic and results-oriented professional with a proven track record at Burrinis Old World Market, adept in customer service and route planning. Excelled in enhancing delivery efficiency and boosting customer satisfaction levels. Skilled in package handling and problem-solving, consistently meeting deadlines and exceeding performance goals.

Overview

5
5
years of professional experience

Work History

Delivery Assistant

Personal Employer
02.2024 - Current
  • Expedited urgent deliveries as needed, prioritizing tasks efficiently to meet deadlines.
  • Handled cash transactions accurately, balancing accounts at the end of each shift.
  • Enhanced delivery efficiency by optimizing routes and utilizing time-management skills.
  • Assisted in loading and unloading trucks, ensuring safe transportation of goods.
  • Collaborated with team members to streamline delivery processes, resulting in improved performance.
  • Assisted in training new Delivery Assistants, sharing best practices for efficient operations.
  • Demonstrated flexibility in adapting to schedule changes or unique delivery requirements, accommodating customer needs effectively.

Sales Associate

Burrinis Old World Market
07.2024 - 10.2024
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Monster Sushi

Busser, Dishwasher
03.2020 - 01.2024
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Adapted quickly to shifting business needs during peak times, ensuring smooth kitchen operations.
  • Coordinated with team members to prepare orders on time.

Education

High School Diploma -

Morristown Highschool
50 Early Street
06-2025

Skills

  • Package handling
  • Safety awareness
  • Route planning
  • Load handling
  • Professional appearance
  • Customer service
  • Problem-solving abilities
  • Cash handling
  • GPS navigation

Languages

English
Professional Working
Spanish
Professional Working

Timeline

Sales Associate

Burrinis Old World Market
07.2024 - 10.2024

Delivery Assistant

Personal Employer
02.2024 - Current

Monster Sushi

Busser, Dishwasher
03.2020 - 01.2024

High School Diploma -

Morristown Highschool

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Yancarlos Bonilla Ramirez