Yanci Carballo
Houston
Summary
Results-driven production lead with several years of experience leading safe, on-time and high-quality production of a wide array of products and components. Personable facilitator with a passion for excellence and a history of cultivating motivated and loyal teams. Mechanically proficient and technically versatile, driven to understand and model complete line operations.
Overview
1
1
Language
18
18
years of professional experience
Work History
Pastry Production Lead
Central Market HEB
Houston
05.2015 - Current
- Supervised daily production operations to ensure team efficiency and safety.
- Trained new staff on equipment usage and safety protocols.
- Coordinated workflows to meet production schedules and quality standards.
- Ensured compliance with health and safety regulations during all operations.
- Communicated effectively with team members to foster collaboration and morale.
- Coordinated production schedules and assigned tasks to employees.
- Assisted in training new personnel in the use of tools and equipment.
Cashier Assistant
Latin Markets
Fort Washington
02.2008 - 04.2009
- Assisted customers with product inquiries and provided friendly service.
- Processed transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area and merchandise displays.
- Resolved customer complaints with patience and professionalism.
- Checked out customers quickly but accurately ensuring all items are scanned properly.
- Issued receipts, refunds, credits or change due to customers.
- Interacted politely with customers to promote quality service during checkout.
- Resolved customer complaints regarding sales and service.
- Followed proper security procedures when handling large sums of money and safeguarded against theft and fraud.
Education
Bryant Alternavite High School
Alexandria, VASkills
- Production oversight
- Equipment maintenance
- Quality assurance
- Workflow coordination
- Inventory management
- Team leadership
- Effective communication
- Problem solving
- Time management
- Basic math
- Client relationship management
- Task prioritization
Languages
Spanish
Professional
References
References available upon request.
Timeline
Pastry Production Lead
Central Market HEB
05.2015 - Current
Cashier Assistant
Latin Markets
02.2008 - 04.2009
Bryant Alternavite High School