Summary
Overview
Work History
Education
Skills
Timeline
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YANCY AVILA

Bronx,New York

Summary

Willing to take on any task to support the team and help the business succeed. Offers strong customer satisfaction and sales and business knowledge abilities.

Overview

3
3
years of professional experience

Work History

Sales associate

T-mobile
12.2020 - 03.2024
  • Consistently surpassed monthly sales goals by 20%, earning recognition as the company's top-performing sales representative
  • 80% less chance of unfavorable customer reviews was achieved by ensuring that clients experienced excellent customer care
  • Signed on 31 new lines on average each month
  • Actively listened to the needs of customers and made recommendations for T-Mobile products and services that would best suit their needs, thereby delivering great customer service
  • Troubleshooting and understanding of IoT
  • Successfully identify and handoff small business leads
  • Used feedback from customers and personal observations to better capitalize on sales opportunities
  • Answering the phone
  • Stayed up to date on store promotions, payment policies, and security practices.

Education

High School Diploma -

High School for Health Professions and Human Services

Skills

  • Strong communication
  • Ensure customer satisfaction by answering any customer
  • Able to interact successfully with a wide range of people
  • Meeting deadlines
  • Positive and professional
  • Language Proficiency in English and Spanish
  • Product And Service Sales
  • Merchandising Knowledge
  • Customer Service Experience
  • Flexible And Adaptable

Timeline

Sales associate

T-mobile
12.2020 - 03.2024

High School Diploma -

High School for Health Professions and Human Services

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YANCY AVILA