YANCY Sorto
Dickinson,TX
Summary
Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
8
8
years of professional experience
Work History
Housekeeping Cleaner
TopGolf
Webster , TX
05.2024 - Current
- Swept and mopped floors, cleaned carpets, dusted furniture and fixtures.
- Maintained a clean work area at all times by sweeping or vacuuming daily.
- Vacuumed upholstered furniture and curtains, washed windows, removed cobwebs.
- Reported any maintenance issues to supervisor immediately.
- Followed safety rules when handling cleaning chemicals according to OSHA regulations.
- Cleaned and sanitized bathrooms, replenished supplies such as soap and toilet paper.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Checked inventory for required supplies and made lists for needed cleaning products.
Drywall Finisher
Listo drywall
Houston, Texas
06.2019 - 11.2023
- Finished joints with taping knives, float coats, and sanding tools.
- Applied several layers of joint compound in order to create a smooth finish.
- Maintained a clean job site at all times.
- Cleaned up after each job was completed including vacuuming floors and wiping down surfaces as necessary.
Customer Service Cashier
Dolex Dollar Express Inc
Dickinson, Texas
01.2017 - 08.2018
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
Education
N/a
Clear Creek High School
League City, TX08-2016
Skills
- Window Cleaning
- Polishing surfaces
- Customer Service
- Safe cleaning with chemicals
- Mopping and buffing floors
- Interior and exterior cleaning
- Housekeeping
- Complex Problem-Solving
- Exceptional communicator
- Communication
Timeline
Housekeeping Cleaner
TopGolf
05.2024 - Current
Drywall Finisher
Listo drywall
06.2019 - 11.2023
Customer Service Cashier
Dolex Dollar Express Inc
01.2017 - 08.2018
N/a
Clear Creek High School