Yandan Wu
Portland,OR
Summary
Proven achiever with a track record of enhancing customer satisfaction at Providence Health & Services through exceptional service and efficient food preparation. Skilled in cash handling and adaptability, I excel in fast-paced environments, significantly improving operational workflows. My reliability and guest relations prowess contribute to maintaining high standards of service quality and safety compliance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food Service Attendant
Providence Health & Services
07.2023 - Current
- Increased positive feedback from customers through attentive listening and prompt resolution of complaints or concerns.
- Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
- Complied with all federal and state regulations regarding food safety and waste disposal.
- Handled cash register operations accurately, ensuring proper handling of financial transactions and secure storage of cash assets at all times.
- Achieved greater efficiency in task completion by working closely with coworkers to streamline workflows.
- Collaborated with team members to ensure seamless coordination between front-of-house and back-of-house operations.
- Enhanced customer satisfaction by providing efficient and friendly food service in a timely manner.
- Supported kitchen staff with food preparation tasks for streamlined service during peak hours.
Package Handler
USZCN
04.2021 - 06.2023
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
Wedding Planner
I Do Weddings And Events
07.2014 - 11.2019
- Facilitated smooth communication between clients and vendors, fostering trust and positive working relationships.
- Oversaw setup and teardown procedures at venues while managing staff responsibilities during events.
- Implemented creative solutions to last-minute challenges or changes, maintaining client satisfaction during high-pressure situations.
- Created and designed tailor-made wedding plans to maximize client budget, keep client happy and cultivate referrals.
Education
Associate of Science - Pharmacy Technician Associate
MedCerts
Portland, OR04.2024
Bachelor of Science - Finance
Wuyi University
Jiangmen, China06.2013
Skills
- Reliability and punctuality
- Adaptability to Change
- Food service knowledge
- Food preparation assistance
- Cash handling proficiency
- Guest Relations
- Inventory
- Food Preparation
Certification
ExCPT Pharmacy Technician
Languages
Chinese (Cantonese)
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual
Timeline
Food Service Attendant
Providence Health & Services
07.2023 - Current
Package Handler
USZCN
04.2021 - 06.2023
Wedding Planner
I Do Weddings And Events
07.2014 - 11.2019
Associate of Science - Pharmacy Technician Associate
MedCerts
Bachelor of Science - Finance
Wuyi University
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