Yandeli Aurioles
Garden Grove,CA
Summary
Professional with a focus on customer service and team collaboration. Known for resolving conflicts and maintaining documentation accuracy, ready to contribute to a workplace culture and enhance organizational performance.
Overview
7
7
years of professional experience
Work History
Drug Screen Technician
CorrectiveSolutions
2024.12 - Current
- Resolved customer complaints by providing effective solutions and follow-up communication.
- Managed difficult conversations with compassion and professionalism, helping deescalate tense situations while maintaining a focus on finding resolutions.
- Documented patient activities and incidents accurately, ensuring compliance.
Sales Associate
Vans
2022.04 - 2023.10
- Assisted customers with product selection and provided excellent service to enhance shopping experience.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Collaborated with team members to maintain an organized and visually appealing store environment.
Cashier
California Shawarma
2019.07 - 2022.03
- Built and maintained positive relationships with customers.
- Delivered customer checks and securely processed credit card or cash payments.
- Jotted down customer orders and promptly delivered food and drinks.
- Stocked individual rooms and common areas with proper supplies.
Education
Certificate - Phlebotomy
Lincoln Education Center
Garden Grove, CA2025-11
Associate of Science - Dental Assisting
UEI College
Garden Grove, CA2023-12
Languages
Spanish
Native or Bilingual
Timeline
Drug Screen Technician
CorrectiveSolutions
2024.12 - Current
Sales Associate
Vans
2022.04 - 2023.10
Cashier
California Shawarma
2019.07 - 2022.03
Certificate - Phlebotomy
Lincoln Education Center
Associate of Science - Dental Assisting
UEI College