Yanebel Cardentey
Miami Gardens,FL
Summary
Professional with experience in leadership and operations management. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow. Prepared to drive team performance and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift leader
Jersey Mike’s
12.2023 - 11.2024
- Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude
- Input orders into a point-of-sale system and accept payment accurately and quickly
- Work together with the line team to prepare subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements
Crew member
Wendy’s
02.2023 - 01.2024
- Maintain a high standard of customer service during high volume fast paced operations
- Assist customers and take food orders accurately in a timely fashion
- Assemble food orders
- Operate cash register and resolve customer service issues or concerns
Cashier
Sunset country and western store
02.2022 - 01.2023
- Provide a positive customer experience, register sales on a cash register by scanning items, itemizing and totaling customers total, taking over the phone orders and creating invoices, resolve customer issues and answer questions, process returns and count cash in register beginning and ending of shift
Childcare assistant (volunteer)
Smart Horizon
06.2021 - 01.2022
- Responsible for greeting and checking in students, assisting childcare teachers with daily tasks such as serving meals, writing daily reports, engaging in playtime, assisting in putting children down for a nap and creating a safe environment
- Adhere to Covid restrictions and guidelines
Education
high school -
Acceleration academies
06.2025
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Flexible schedule
- Strong verbal and written communication
- Customer service management
- Motivational leadership
Languages
Spanish
Full Professional
English
Full Professional
Certification
ServSafe certified
Timeline
Shift leader
Jersey Mike’s
12.2023 - 11.2024
Crew member
Wendy’s
02.2023 - 01.2024
Cashier
Sunset country and western store
02.2022 - 01.2023
Childcare assistant (volunteer)
Smart Horizon
06.2021 - 01.2022
high school -
Acceleration academies
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