Yaneli Cardona
Laguna Niguel,CA
Summary
Dedicated professional with strong skills in patient care and behavior intervention. Proven ability to enhance customer satisfaction through effective communication and team collaboration.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Store Manager
Fabletics
Mission Viejo, California
01.2024 - Current
- Coordinated daily store operations and supported team performance.
- Trained and mentored new staff on retail policies and customer service standards.
- Implemented visual merchandising strategies to enhance product displays.
- Developed customer engagement initiatives to enhance shopping experience.
- Managed cash handling and ensured accurate daily financial reconciliations.
- Supported promotional events and marketing campaigns within the store.
- Resolved customer inquiries and complaints effectively to maintain satisfaction.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Behavior Technician
amergis
Mission Viejo, California
01.2024 - 06.2025
- Implemented behavior intervention plans for children with developmental challenges.
- Acquired knowledge about autism spectrum disorder and its associated behaviors.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Facilitated peer social interactions through verbal prompts and physical guidance, enhancing communication skills.
- Developed communication systems using visual supports, such as picture exchange systems, to improve expression and understanding.
- Built life and social skills essential for daily activities and interactions, promoting greater independence.
Instructional Aide
Cross Country Staffing
Manhattan Beach, California
02.2023 - 12.2023
- Supported teachers in lesson preparation and classroom management to create structured learning environments.
- Supported students with special needs in academic and social activities.
- Collaborated with staff to develop engaging instructional materials.
- Tracked student progress and communicated insights to educators to inform instructional adjustments.
- Led small group activities to promote collaborative learning and strengthen student engagement.
Behavior Technician
LEARN Behavioral
Ontario, California
08.2022 - 02.2023
- Implemented behavior intervention plans, enhancing developmental outcomes for children.
- Trained new staff on behavioral techniques and protocols, ensuring consistent application of strategies.
- Collaborated with supervisors to adjust treatment strategies.
- Observed and recorded client progress during therapy sessions.
- Communicated with families about client needs and progress, fostering a collaborative approach to care.
Education
High School Diploma -
Canyon Springs High School
Moreno Valley, CA05-2016
Some College (No Degree) - Nursing
Saddleback College
Mission Viejo, CA04-2026
Skills
- Merchandising strategies
- Customer engagement and support
- Team collaboration and communication
- Patient behavior management
- Lesson planning and preparation
Languages
Spanish
Professional
Certification
- BLS (AHA)
Timeline
Assistant Store Manager
Fabletics
01.2024 - Current
Behavior Technician
amergis
01.2024 - 06.2025
Instructional Aide
Cross Country Staffing
02.2023 - 12.2023
Behavior Technician
LEARN Behavioral
08.2022 - 02.2023
High School Diploma -
Canyon Springs High School
Some College (No Degree) - Nursing
Saddleback College