Yaneli Gonzalez
Red Lobster
Greenfield
2
Languages
4
years of professional experience
Collaborative hospitality professional with experience in restaurant and catering services. Skilled in multitasking and problem-solving, ensuring efficient service and smooth operations. Committed to enhancing guest experiences and resolving concerns with professionalism.
Work History
Server/Host
1 Year 9 Months- Greeted guests promptly, creating welcoming first impressions and managing seating flow
- Coordinated reservations and waitlist entries, reducing delays and balancing dining room capacity
- Communicated table status with servers and kitchen staff to support smooth service
- Delivered accurate food and beverage orders while resolving guest concerns promptly.
- Managed opening and closing duties, including setup, restocking, and side work completion.
Server
3 Months- Coordinated table assignments and section coverage to maintain smooth dining-room operations.
- Monitored tables throughout service, anticipating needs and maintaining strong guest satisfaction.
- Collaborated with kitchen staff to ensure timely ticket execution and order accuracy.
Catering Server
1 Year 11 Months- Delivered plated meals and beverage service with attention to timing and presentation.
- Replenished food, linens, and supplies throughout events to maintain smooth service.
- Communicated dietary restrictions and special requests to kitchen and event staff.
- Set up banquet tables, buffet stations, and service equipment before events.
- Loaded and unloaded tableware, catering supplies and meals to and from catering vehicles to comply with catering logistics.
Crew Member
2 Years 6 Months- Maintained clean workstations, dining areas, and equipment during fast-paced shifts.
- Communicated clearly with team members to coordinate drive-thru, dining room, and kitchen flow.
- Worked front counter, drive-thru and other areas.
- Handled customer concerns professionally, resolving issues quickly and protecting service quality.
Education
High School Diploma
- 3.9 GPA
- Awarded Student of the month, Science Department
- Student Council Member
- HOSA Member
Skills
Taking orders
Food running
Quick learning
Cash handling
Exceptional customer service
Clear communication
Teamwork and collaboration
Time management
Problem-solving
Memory retention
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server
Fat's
05.2026 - 08.2026Read More
Server/Host
Red Lobster
01.2025 - CurrentRead More
Catering Server
Noble Catering & Events
06.2024 - 05.2026Read More
Crew Member
Chick-fil-A
06.2022 - 12.2024Read More
Ronald Reagan High School
High School Diploma
Read More