Yaneli Morales
Simi Valley,CA
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Certified Nursing Assistant
Simi Valley Healthcare Center
Simi Valley, CA
05.2023 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
Caregiver
Sunrise Senior Living
Simi Valley, CA
04.2023 - 05.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Certified Nursing Assistant
Oakview Healthcare
Thousand Oaks, CA
01.2023 - 03.2023
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Server
University Village Thousand Oaks
Thousand Oaks, CA
05.2021 - 01.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Education
High School Diploma -
Royal High School
Simi Valley06.2022
Skills
- Direct Patient Care
- Compassionate
- Companionship and emotional support
- Strong Work Ethic
- Exceptional customer service
- Professional Appearance
- Memory retention
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Certified Nursing Assistant
Simi Valley Healthcare Center
05.2023 - Current
Caregiver
Sunrise Senior Living
04.2023 - 05.2023
Certified Nursing Assistant
Oakview Healthcare
01.2023 - 03.2023
Server
University Village Thousand Oaks
05.2021 - 01.2023
High School Diploma -
Royal High School