Yanely Rey
Hialeah,FL
Summary
Dedicated behavioral health case manager skilled in client advocacy, relapse prevention, and individualized care plan development. Committed to enhancing patient outcomes through effective discharge planning and community resource coordination.
Overview
2027
2027
years of professional experience
Work History
Certified Behavioral Health Case Manager
ARC Mental Health LLC
Hialeah, FL
07.2025 - Current
- Conducted comprehensive assessments to determine clients' behavioral health needs.
- Developed individualized care plans in collaboration with clients and multidisciplinary teams.
- Coordinated access to community resources and essential support services for clients.
- Monitored client progress and adjusted treatment strategies as needed for optimal outcomes.
Certified Behavioral Health Case Manager
AAA Mental Health Community Services
Medley, FL
01.2023 - 2025
- Documented case notes and maintained accurate records in compliance with regulatory standards.
- Engaged in continuous professional development to enhance knowledge of behavioral health practices.
- Collaborated with healthcare providers to ensure holistic approach to client care management.
- Connected patients to community resources, increasing support networks and promoting overall wellbeing.
- Managed over 20 patients while monitoring and evaluating care plans.
- Streamlined case management processes through diligent organization, improving efficiency within the team environment.
- Enhanced patient outcomes by developing and implementing individualized behavioral health treatment plans.
- Maintained detailed documentation of client progress, facilitating seamless transitions between providers when necessary.
- Maintained strict confidentiality in accordance with HIPAA guidelines, ensuring client privacy and fostering trust throughout the therapeutic process.
Certified Behavioral Health Case Manager
Lifestar Case Management Services
Hialeah, FL
2023 - 2024
- Conducted assessments to determine individual needs and developed personalized care plan to address stated objectives.
- Reduced hospital readmissions with thorough case management and effective coordination of care.
- Provided crisis intervention services promptly, minimizing risk factors and ensuring safety for all parties involved.
- Participated in ongoing professional development opportunities to stay current on best practices in behavioral health case management.
- Educated patients about common mental health and substance abuse disorders to facilitate understanding of treatment options.
- Assessed client needs accurately, determining the most appropriate level of care and recommending suitable interventions.
Certified Behavioral Health Case Manager
Golden Years Servicing
Miami, FL
12.2019 - 2022
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Consulted with other staff members regarding treatment plans as deemed appropriate by team leader.
- Provided referrals to connect clients with other community resources to support mental health and well-being.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
Referral Coordinator
Pasteur Medical Center
Miami, FL
12.2010 - 10.2020
- Coordinated patient referrals between primary care providers and specialists to streamline care pathways.
- Managed scheduling and appointment confirmations to enhance patient access to healthcare services.
- Maintained accurate referral documentation in electronic health record systems for compliance and auditing purposes.
- Collaborated with healthcare staff to resolve referral issues, improving communication channels within the facility.
- Developed standardized procedures for managing referrals, enhancing workflow efficiency across departments.
- Coordinated patient referrals to ensure timely access to specialized care
- Developed and maintained relationships with healthcare providers for streamlined communication
- Communicated with patients, ensuring that medical information was kept private.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Education
Certificate - Certified Behavioral Health Technician
The Florida Certification Board
02-2023
Certificate - Certified Behavioral Health Case Manager
Florida Certification Board
Florida09-2021
Bachelor of Science - Education
Institute Superior Pedagogico Enrique Jose Varona
Havana, Cuba07-1994
Skills
- Patient diagnosis
- Relapse prevention
- Client advocacy
- Family support
- Behavioral health
- Behavioral assessment
- Discharge planning
Timeline
Certified Behavioral Health Case Manager
ARC Mental Health LLC
07.2025 - Current
Certified Behavioral Health Case Manager
AAA Mental Health Community Services
01.2023 - 2025
Certified Behavioral Health Case Manager
Golden Years Servicing
12.2019 - 2022
Referral Coordinator
Pasteur Medical Center
12.2010 - 10.2020
Certified Behavioral Health Case Manager
Lifestar Case Management Services
2023 - 2024
Certificate - Certified Behavioral Health Technician
The Florida Certification Board
Certificate - Certified Behavioral Health Case Manager
Florida Certification Board
Bachelor of Science - Education
Institute Superior Pedagogico Enrique Jose Varona
Skills
Always available and always on time. Great costumer service abilities, enthusiastic, friendly, and helpful. Skill in the use of computers and the internet. Quickly learning and possesses great verbal and written skills. Experience helping patients who may have mental disabilities or mental health issues. Expert in providing individualized, tailored services that increase independence for patients. Provided support and guidance along with service linking, monitoring, and advocating, for patients.