Yanelys Hernandez
Miami,FL
Summary
I am a dynamic Assistant with expertise in computer skills and team collaboration. Achieved a streamlined office environment supporting business operations, demonstrating a fast learning ability and superior time management. Efficiently manages multiple projects simultaneously while adhering to strict deadlines.
Overview
4
4
years of professional experience
Work History
Assistant
AMAD LOGISTICS LLC
07.2021 - 06.2024
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Customer Service Cashier
AGENCIA HORIZONTES
01.2020 - 06.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Developed and managed relationships with customers to increase customer loyalty.
Education
VOCACIONAL MAXIMO GOMEZ BAEZ
CUBASkills
- Fast Learner
- Time Management
- Computer Skills
- Team Collaboration
- Verbal and written communication
- Document Preparation
Timeline
Assistant
AMAD LOGISTICS LLC
07.2021 - 06.2024
Customer Service Cashier
AGENCIA HORIZONTES
01.2020 - 06.2021
VOCACIONAL MAXIMO GOMEZ BAEZ
Similar Profiles
Mohamed BagreebMohamed Bagreeb
Training and Organizational Development Director at Amad CompanyTraining and Organizational Development Director at Amad Company
Ahmed ElhariryAhmed Elhariry
Sales & Coll. Account Manager at AMAD Medical Co.Sales & Coll. Account Manager at AMAD Medical Co.
Huzefa DahodwallaHuzefa Dahodwalla
Sr. Principal Consultant at Al-Masader Al-Dualiyah for Environment & Quality Management Systems Co. (AMAD)Sr. Principal Consultant at Al-Masader Al-Dualiyah for Environment & Quality Management Systems Co. (AMAD)
Lisa McDonaldLisa McDonald
Sr Customer Experience Representative at Ingram MicroSr Customer Experience Representative at Ingram Micro
Stephanie MartinezStephanie Martinez
Law Enforcement Officer at Rome Police DepartmentLaw Enforcement Officer at Rome Police Department