Yanesa Santapau
Orlando
Summary
Organized and reliable crew member with experience in customer service, food, and delivery industries. Strong multitasking and cash-handling skills executed to help deliver exceptional customer experiences. Ready to support team success and enhance operational efficiency through strong communication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Member
McDonald's
Orlando, FL
04.2024 - Current
- Demonstrated strong multitasking abilities, such as handling multiple orders simultaneously without compromising quality or efficiency during other tasks.
- Ensure customer satisfaction by greeting customers and addressing their needs.
- Trained new team members on procedures, customer service, and sales techniques.
- Performed efficient stocking techniques to ensure an organized work environment.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Delivery Driver
DoorDash
Orlando, FL
11.2023 - 03.2024
- Delivered food orders efficiently while adhering to company safety and quality standards.
- Communicated effectively with customers regarding order status and delivery timelines.
- Read maps, followed oral and written instructions, and used GPS technology to make deliveries.
- Facilitated a smooth delivery process, ensuring all packages were secure and organized within the vehicle.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL01.2029
Skills
- Multitasking and organization
- Time management
- Customer service
- Cash handling
- Interactive communication skills
- Inventory restocking
- Cleaning and sanitizing
- Use of computer software
- Reliability and punctuality
Certification
Basic Life Support Certification
-American Red Cross, Certificate ID: 02509CS
Timeline
Crew Member
McDonald's
04.2024 - Current
Delivery Driver
DoorDash
11.2023 - 03.2024
Associate of Science - Nursing
Valencia College