Summary
Overview
Work History
Education
Skills
volunteer
Timeline
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Yanet Asghedom

Portland,OR

Summary

As an immigrant who recently graduated and co-owned a coffee shop, I bring a unique blend of skills and experience to the table. With a strong background in customer service, teamwork, communication, and problem-solving, I have the ability to engage and satisfy customers, build productive relationships with colleagues and stakeholders, and troubleshoot complex issues in fast-paced environments. I am a quick learner who is adaptable to changing circumstances, and I thrive on challenge and innovation. My experience as a co-owner of a coffee shop has provided me with a deep understanding of teamwork, communication,and problem-solving. I am now seeking a new opportunity to leverage my skills and experience in a dynamic and rewarding role.

Overview

4
4
years of professional experience

Work History

City, Parking
  • Trained and coached new employees
  • Resolved customer complaints and concerns in timely and professional manner
  • Conducted regular audits and inspections of parking facilities, equipment, and stuff performance, and prepared reports for management
  • Developed and implemented strategies to improve parking operations, including customer service and revenue generation
  • Youth Ambassador with Portland Parks and Recreation
  • Organized cultural events
  • Collaborated with local organizations and agencies to develop network of support for immigrants and refugees
  • Provided advocacy and legal support for immigrants and refugees
  • Observed and supervised groups of teenagers from diverse backgrounds engaged in various recreational and educational activities, ensuring safe and positive environment.

Youth Ambassador

Portland Parks And Recreation
01.2017 - 08.2020
  • Organized cultural events
  • Collaborated with local organizations and agencies to develop network of support for immigrants and refugees.
  • Provided advocacy and legal support for immigrants and refugees
  • Observed and supervised groups of teenagers from diverse backgrounds engaged in various recreational and educational activities, ensuring safe and positive environment.

Co-Owner

Koken Cafe
  • Manage day-to-day operations of Koken coffee shop
  • Maintain financial records and analyze sales data to identify opportunities for growth
  • Successfully renew all city requirements including licensing, permits, and certifications
  • Prepared and served coffee beverages as well as breakfast
  • Provided excellent customer service, answering questions and providing information to customers.

Education

Bachelor of Science - Psychology

Portland State University
Broadway, Portland, Oregon
12.2022

Associate of Science - Oregon Transfer

Portland Community College
Portland, Oregon
06.2020

Skills

  • Teamwork
  • Self motivated
  • Event planning
  • Organized
  • Problem-solving
  • Customer service
  • Quick learner
  • Advocacy
  • Community engagement
  • Communication
  • Bilingual proficiency in Tigrinya

volunteer

International Youth Leadership Council (IYLC)

  • Organize events for students grade 9-12 who are Emergent Bilinguals
  • Participated in monthly meetings
  • Spokesperson on behalf of the organization
  • Encourage newcomer students to join IYLC
  • Serve as a representative of IYLC at Grant High School
  • Provide tutoring support to newcomers

Immigrants and Refugee Community Organization (IRCO) 

  • Assisted immigrant families in need with market shopping at the New Beginnings Market.
  • Assisted with the registration process for the annual celebration at the Slavic & Eastern European Center.

St. Gabriel Eritrean Church 

  • Teach Children about the bible and Eritrean culture/language.
  • Help newcomers with resources.

Timeline

Youth Ambassador

Portland Parks And Recreation
01.2017 - 08.2020

City, Parking

Co-Owner

Koken Cafe

Bachelor of Science - Psychology

Portland State University

Associate of Science - Oregon Transfer

Portland Community College

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Yanet Asghedom