Yanet Gonzalez Cruz
Miami,FL
Summary
With a Bachelor's in History and extensive experience at AMERICA II HOME HEALTH, I excel in HIPAA compliance and verbal communication. Renowned for enhancing client well-being through in-depth care and support, my expertise significantly contributes to organizational success, demonstrating a strong commitment to client health and service excellence.
Overview
10
10
years of professional experience
Work History
Registered Behavior Technician
Not Working Yet
Miami, FL
01.2025 - 01.2025
HHA
AMERICA II HOME HEALTH
MIAMI, FL
06.2024 - 01.2025
- Observed changes in client's physical or mental condition and reported any changes immediately to supervisor or case manager.
- Helped client with medication self-administration.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
- Assisted with client personal care needs to foster independence and well-being.
Bachelor`s in History
Special school Cheche Alfonso
La Habana, La Habana
02.2015 - 10.2022
- A highly skilled professional with a Bachelor's degree in History and over six years of experience in case management and customer service. Known for problem-solving, communication excellence, and delivering exceptional service. Seeking to apply my knowledge and expertise to contribute to an organization's success.
- Customer Service: Exceptional at handling customer needs and providing high-quality service
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
Education
Bachelor of Arts - History
Universidad De La Habana
La Habana07-2006
Skills
- HIPAA Compliance
- Alzheimer's and dementia care
- Seizure response protocols
- Range of motion exercises
- In-home rehabilitation support
- First aid and CPR
- Verbal and written communication
Timeline
Registered Behavior Technician
Not Working Yet
01.2025 - 01.2025
HHA
AMERICA II HOME HEALTH
06.2024 - 01.2025
Bachelor`s in History
Special school Cheche Alfonso
02.2015 - 10.2022
Bachelor of Arts - History
Universidad De La Habana
Similar Profiles
MANSI DEVIMANSI DEVI
Fresher at Not Working YetFresher at Not Working Yet
FRED NARCISSEFRED NARCISSE
Security Officer at Not Working YetSecurity Officer at Not Working Yet
BAMNJO DIVINEBAMNJO DIVINE
Forklift Operator at Not Working YetForklift Operator at Not Working Yet