Yani MAIR
Target
The Bronx,NY
2017
years of professional experience
Dynamic and dependable professional with a proven track record at Target, excelling in leadership and problem-solving. Successfully coached teams to enhance service standards, resulting in improved guest satisfaction and reduced wait times. A dedicated fast learner committed to delivering exceptional support and fostering a positive guest experience.
Work History
Backroom Tram Leader
5 Years 11 Months- Coached team members on service standards, de-escalation, and accurate transaction handling
- Monitored guest flow and redistributed coverage to reduce wait times and improve service consistency
- Resolved guest concerns with clear communication and prompt issue resolution
- Led guest service team to deliver fast, friendly support across front lanes, guest services, and self-checkout
Guest Service Team Leader
- Coached team members on service standards, de-escalation, and accurate transaction handling
- Monitored guest flow and redistributed coverage to reduce wait times and improve service consistency
- Resolved guest concerns with clear communication and prompt issue resolution
- Led guest service team to deliver fast, friendly support across front lanes, guest services, and self-checkout
Education
High School Diploma
Skills
Leadership
Dependable
Dedicated
Problem solving
Dedicated
Fast learner
Timeline
Backroom Tram Leader
Target
06.2010 - 05.2016Read More
Guest Service Team Leader
Target
2004 - 2010Read More
Fort Meade
High School Diploma
Read More