Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
GENERAL CLERK
Plantation Elementary
10.2016 - Current
Greeted visitors and answered incoming telephone calls and assisted or directed visitor or caller to appropriate individual or office to foster pleasant service experience.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Contributed to a positive work environment through excellent interpersonal skills and collaborative teamwork efforts.
Supported team members with various administrative tasks, contributing to a well-functioning office environment.
VOLUNTEER BUS DRIVER
CELEBRATION INTERNATIONAL CHURCH
11.2013 - 01.2016
Enhanced passenger safety by conducting thorough pre-trip inspections and maintaining a clean bus environment.
Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
Promoted positive rider experience by providing courteous, attentive service and addressing members' concerns promptly.
CERTIFIED NURSING ASSISTANT
Home Health Care Services
12.2008 - 02.2010
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
HOME HEALTH AIDE
Affinity Home Care Services
08.2008 - 11.2008
Assisted clients with daily living activities, enhancing their independence and quality of life.
Maintained a clean and safe home environment for patients, reducing falls and accidents.
Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
FAMILY SUPPORT WORKER (FSW)
Broward Regional Health Planning Council
11.2007 - 07.2008
Enhanced family stability by providing comprehensive support and resources tailored to individual needs.
Strengthened families'' resilience through crisis intervention, counseling, and referral services.
Assisted families in navigating complex social service systems, advocating for their rights and accessing essential services.
Conducted thorough assessments of family dynamics and needs, developing detailed case plans to address challenges effectively.
Provided ongoing guidance to at-risk youth, helping them develop essential life skills and coping strategies.
Maintained accurate case documentation, ensuring timely reporting to supervisors and compliance with agency requirements.
Visited home environments to help clients develop comprehensive life, technical and job skills.
EMS Shift Battalion Chief at City Of Plantation / Plantation Fire DepartmentEMS Shift Battalion Chief at City Of Plantation / Plantation Fire Department
EMS Shift Battalion Chief at City Of Plantation / Plantation Fire DepartmentEMS Shift Battalion Chief at City Of Plantation / Plantation Fire Department