Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yanida Alvarez

Philadelphia,PA

Summary

Organized Scheduling Coordinator with proactive attitude regarding production scheduling coordination. Dependable and detail-oriented to manage multiple tasks and priorities . Over 8 years of experience in production and materials management. Consistently builds upon existing skills and learns new skills while completing projects within established timeframes.

Overview

8
8
years of professional experience

Work History

Client Services OPTIONS Program Manager

Hands From The Heart Home Healthcare Services
Bala Cynwyd , PA
12.2022 - Current
  • Ensured accuracy of payroll information by verifying employee hours worked against timesheets submitted at the end of each pay period.
  • Maintained up-to-date records of caregivers availability, absences, holidays, vacations.
  • Provided excellent service and attention to consumer's when face-to-face or through phone conversations.
  • Provided training to new staff on scheduling policies, procedures, and software systems.
  • Maintained accurate records of daily attendance data for payroll processing purposes.
  • Collaborated with other departments to coordinate special events or projects.
  • Quarterly Supervisory visits
  • Monthly monitoring calls
  • New consumer referrals (Montgomery County only)
  • Light marketing and recruit caregivers while in the field
  • Incident reporting

Scheduling Coordinator

Hands From The Heart Home Healthcare Services
Bala Cynwyd , PA
12.2018 - 11.2022
  • Created and maintained employee schedules to ensure adequate staffing levels.
  • Managed daily operations related to employee scheduling such as approving time off requests or assigning shift swaps.
  • Maintained confidentiality of sensitive documents and information at all times.
  • Established priorities for time-sensitive projects while managing multiple deadlines.
  • Assisted with marketing events, career fairs and attended volunteering events
  • Assisted billing department with authorizations
  • Conducted new client intakes

HR Assistant

Hands From The Heart Home Healthcare Services
Bala Cynwyd , PA
09.2016 - 12.2018
  • Created, organized, and maintained employee personnel files to keep sensitive data secure.
  • Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
  • Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
  • Developed and maintained training materials and benefits packets for new hires.
  • Organized and attended hiring events and participated in job fairs to network with potential candidates.

Education

High School Diploma -

Franklin Learning Center
Philadelphia, PA
06-2000

Business Administration

Community College of Philadelphia
Philadelphia, PA

Skills

  • Customer Service
  • Scheduling and Planning
  • Proficient in Microsoft
  • Bilingual

Timeline

Client Services OPTIONS Program Manager

Hands From The Heart Home Healthcare Services
12.2022 - Current

Scheduling Coordinator

Hands From The Heart Home Healthcare Services
12.2018 - 11.2022

HR Assistant

Hands From The Heart Home Healthcare Services
09.2016 - 12.2018

High School Diploma -

Franklin Learning Center

Business Administration

Community College of Philadelphia

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Yanida Alvarez