Yanielys Roman
Freedom Films Media Group
Kissimmee
3
Languages
4
years of professional experience
Resourceful Assistant experienced in enhancing team communication and guest relations. Achieved operational efficiency improvements through proactive problem-solving and multitasking. Focused on delivering high-quality support in fast-paced environments while managing multiple projects under tight deadlines.
Work History
Activities Supervisor
11 Months- Supervised staff performance and maintained adherence to service standards and operational procedures.
- Designed and implemented innovative recreational programs, driving positive guest experiences.
- Coordinated logistics for events, managing schedules and resources effectively.
- Communicated in a timely manner projects, employee concerns, and new hire procedures.
- Developed strategies to improve workflow efficiency, resulting in enhanced team productivity.
- Collaborated with management to evaluate program effectiveness and implemented necessary improvements.
- Coordinated with external vendors or providers to bring in unique experiences or services for the benefit of the program's attendees.
- Maintained safe and inclusive environments by enforcing rules, guidelines, and disciplinary measures when necessary.
- Implemented on-the-spot action plans for last minute changes to ensure business needs.
- Increased overall satisfaction among participants through effective communication and timely resolution of concerns.
- Organized special events such as holiday celebrations or themed parties to foster a sense of community among participants.
- Assisted with safety and emergency planning to secure guest and associates' safety while at the facility and prevent injury.
- Helped in the coordinating of scheduling of employees to best fit business needs.
- Maintained close communication with outside departments.
Assistant
3 Years 4 Months- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Activites Associate
7 Months- Developed creative programming ideas based on guest feedback, increasing participation in resort activities.
- Organized and facilitated engaging recreational activities for guests, enhancing overall guest experience.
- Collaborated with team members to ensure timely setup and execution of events and programs.
- Trained new associates on activity protocols and safety procedures to maintain high service standards.
Interpreter
5 Months- Ensured accuracy and cultural relevance in translations during high-stakes conversations.
- Facilitated real-time interpretation services for diverse clients across multiple industries.
- Maintained comprehensive knowledge of industry-specific terminology and best practices.
- Demonstrated exceptional attention to detail when translating sensitive documents such as contracts or legal agreements, ensuring the utmost accuracy and confidentiality at all times.
Teacher's Assistant
7 Months- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Graded assignments and reported individual progress to teacher.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Education
Associate of Arts - Communications
Skills
Adaptability
Time Management
Attention to Detail
Communication skills
Collaborative approach
Event planning
Verbal and written communication
Event Coordination
Multitasking
Fast Learner
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Elementary
Skills
- Active Listening
- Professional and mature
- Problem-Solving
Timeline
Activities Supervisor
Bonnet Creek Resort
09.2025 - CurrentRead More
Activites Associate
Bonnet Creek Resort
02.2025 - 09.2025Read More
Assistant
Freedom Films Media Group
04.2023 - CurrentRead More
Interpreter
Language Line Solutions
03.2023 - 08.2023Read More
Teacher's Assistant
Conquer Church Christian Academy
08.2022 - 03.2023Read More
Valencia College
Associate of Arts from Communications
Read More