Summary
Overview
Work History
Education
Skills
Certification
Language
Timeline
Generic

Yanil Rosales

Winter Garden

Summary

Motivated and knowledgeable college student pursuing a career in Forensic Science, bringing a strong foundation in social services and a passion for helping others. Through internship and volunteer experience, I have developed leadership, resilience, and a client-centered approach to support. I am committed to fostering safe, empowering environments while implementing innovative strategies to assist individuals in crisis. Known for demonstrating empathy, critical thinking, and effective communication in high-pressure situations, I strive to make a meaningful impact and continuously grow in both professional and academic settings.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Hotline Advocate

Harbor House of Central FL
08.2025 - Current
  • Provided crisis intervention and support to individuals in distress through active listening and empathy.
  • Assisted clients in navigating available resources and services for mental health and crisis management.
  • Problem-solves with survivors of domestic violence with appropriate feedback.
  • Educated clients about available resources, guiding them through the process of accessing support services in their community.
  • Ensured confidentiality of sensitive client information while sharing pertinent details with necessary parties when required.
  • Managed high-stress situations effectively, prioritizing caller needs and maintaining composure under pressure.

Attractions Attendant

Universal Studios
07.2025 - Current
  • Assisted guests with inquiries, enhancing overall visitor experience and satisfaction.
  • Monitored attractions for safety compliance, ensuring adherence to operational standards.
  • Coordinated daily operations, maintaining cleanliness and organization of attraction areas.
  • Engaged visitors through informative interactions, promoting attraction features and events.
  • Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.

Shelter Advocate

Finnian Spencer
08.2024 - 06.2025


  • Demonstrate effective safety planning and risk assessments.
  • Control entrance and active monitoring for the safety of our shelter and provide emotional support.
  • Collaborated with colleagues to develop effective advocacy strategies.
  • Attended conferences, workshops, and training sessions to enhance professional skills.
  • Assisted clients in obtaining necessary documentation such as an injunction at the Courthouse increasing their chances of securing their safety.
  • Increased awareness of domestic violence issues within the community through participation in outreach events and presentations.

Kids Camp Counselor

Silvia Ruiz Villanueva
06.2024 - 07.2024
  • Monitored camper behavior during free time, ensuring adherence to camp rules and expectations.
  • Supported integration of new or shy campers into group settings through icebreakers and inclusive activities.
  • Facilitated team-building exercises among campers.
  • Acted as role model for young campers by demonstrating responsibility, respect, and kindness at all times.
  • Ensured safety and well-being of all camp participants.

Education

Associate in Arts (A.A.) - Forensic Science

Seminole State College
Altamonte Springs, FL
06.2028

High School - undefined

West Orange High School
Winter Garden, FL
06.2024

Skills

  • Crisis support
  • Organizational skills
  • (CORE) Trained
  • Innovative thinking
  • Relationship building
  • Analytical skills
  • Adaptability and flexibility
  • Teamwork and collaboration
  • Problem-solving aptitude
  • Client intakes

Certification

Domestic Violence 101 Training

Language

Spanish
Advanced

Timeline

Hotline Advocate

Harbor House of Central FL
08.2025 - Current

Attractions Attendant

Universal Studios
07.2025 - Current

Shelter Advocate

Finnian Spencer
08.2024 - 06.2025

Kids Camp Counselor

Silvia Ruiz Villanueva
06.2024 - 07.2024

High School - undefined

West Orange High School

Associate in Arts (A.A.) - Forensic Science

Seminole State College