Maria L Camila De Taveras
The Bronx,NY
Summary
Sophisticated professional with many years overseeing organizational human resource services. Seasoned professional with experience leading hiring efforts, benefits administration, and various programs. Practiced in payroll processing and requirements. Focused on driving positive company culture.
Patient-focused Medication Aide with exceptional listening and communication traits. Energetic and amicable with advanced understanding of medications, possible side effects and adverse reactions. Knowledge of applying topical, oral, nasal and sublingual medications. Highly skilled in monitoring vital signs, both post and pre-medication administration.
Overview
15
15
years of professional experience
Work History
HHA
House Calls Home Care
New York, NY
02.2024 - Current
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Answered questions from family members about the care being provided to the client.
- Prepared meals according to dietary requirements and preferences of the client.
- Provided companionship services to patients in their homes, including reading aloud, playing board games and engaging in conversation.
- Maintained accurate records of patient care plans and progress notes.
HHA
Chinese American planning council
New York, NY
09.2023 - Current
- Cared for patients by assisting with personal hygiene tasks and completing basic household chores.
- Provided emotional support and encouragement to clients who were ill or had disabilities.
- Prepared meals according to dietary requirements and preferences of the client.
- Performed light housekeeping duties such as laundry, vacuuming and dusting.
- Arranged recreational activities that promote socialization between clients in order for them to remain active within their community.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
Human Resources Manager
Ayuntamiento Municipal de Tenares
Tenares, Hermanas Mirabal
08.2018 - 06.2023
- Managed delivery of customer-focused HR services to company to increase hire rate and reduce churn.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Scheduled meetings with employees to address concerns and grievances.
- Worked with management to create performance measurement, employee development and employee compensation strategies.
- Negotiated collective bargaining agreements with labor unions by highlighting company profit and operational outcomes.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Assisted with customer requests and answered questions to improve satisfaction.
Human Resources Manager
Centro Medico DR Guzman
Tenares, Hermanas Mirabal Rep Dom
04.2015 - 09.2017
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Identified, screened and interviewed potential employees.
- Aligned HR policies with federal and local regulations.
- Launched wellness plans to reduce stress, boost morale and increase productivity.
Customer Representative
Edenorte Dominicana
Salcedo, Hermanas Mirabal
02.2010 - 10.2014
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Followed up on customer inquiries not immediately resolved by telephone calls or emails.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
- Handled difficult or emotional customer situations with empathy and professionalism.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Performed needs analysis and presented options based on findings to help customers make decisions.
- Collected deposits or payments and arranged for billing.
- Answered inbound calls, chats and emails to facilitate customer service.
Education
MBA - International Economics
Universidad Autonoma De Santo Domingo
Santo Domingo, DR03-2019
Business Administration
Universidad Catolicaa Nordestana
San Francisco De Macoris, RD03-2008
Skills
- Skin care and wound care
- Catheter care assistance
- Vital signs monitoring
- Communication
- Seizure response protocols
- Bedbound patient care
- HR reporting
- Recruitment and staffing
- New employee orientation
- Recruitment strategies
- Performance management
- Company policies
Languages
Spanish
Professional
english
Elementary
Timeline
HHA
House Calls Home Care
02.2024 - Current
HHA
Chinese American planning council
09.2023 - Current
Human Resources Manager
Ayuntamiento Municipal de Tenares
08.2018 - 06.2023
Human Resources Manager
Centro Medico DR Guzman
04.2015 - 09.2017
Customer Representative
Edenorte Dominicana
02.2010 - 10.2014
MBA - International Economics
Universidad Autonoma De Santo Domingo
Business Administration
Universidad Catolicaa Nordestana