Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yanilsia Sanchez

Salem,NH

Summary

Upbeat, customer-focused Sales Associate with 4 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.

Overview

6
6
years of professional experience

Work History

Bus Monitor

Trombly Motor Coach
Dracut, MA
02.2021 - 03.2024
  • Monitored bus routes to ensure safe and timely transportation of passengers.
  • Conducted regular headcounts of all riders aboard the bus to verify that everyone had arrived at their destination safely.
  • Managed difficult situations between passengers in a calm and professional manner while maintaining order on the bus.
  • Reported any serious incidents or damages immediately to the appropriate authorities for investigation.
  • Responded promptly to emergency situations such as medical emergencies or accidents.
  • Provided directions and information about local attractions upon request from passengers.
  • Monitored passenger behavior while enforcing rules against smoking, eating, drinking alcohol., onboard the bus.

Associate

Haffner's Energy North
Lawrence, MA
06.2018 - 01.2021
  • Assisted customers with selecting items and answering questions about products.
  • Conducted inventory checks to ensure accuracy of shelf stock.
  • Provided customer service support for inquiries, complaints, and returns.
  • Trained new associates on store operations, policies, and procedures.
  • Performed cash register functions accurately and efficiently.
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Organized backroom areas to maintain a clean and organized work environment.

Education

High School Diploma -

Salem High School
Salem, NH
06-2020

Skills

  • Mobility Assistance
  • Incident Reporting
  • Driver assistance
  • Assertiveness
  • Sales Techniques
  • Customer interaction
  • Business strategies
  • Decision-Making
  • Work Planning and Prioritization

Languages

Spanish
Native/ Bilingual
English
Full Professional

Timeline

Bus Monitor

Trombly Motor Coach
02.2021 - 03.2024

Associate

Haffner's Energy North
06.2018 - 01.2021

High School Diploma -

Salem High School

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Yanilsia Sanchez