Yanique Jones
Summary
- Professional Logistics specialist with proven track record in efficient and effective management.
- Strong focus on team collaboration, great verbal and written communication.
- Proven responsible and thorough work ethic,problem-solving, and delivering results under shifting demands.
- Adaptable, decisive, organized,strategic and self-motivated.
- Skilled in scheduling and document management. Known for reliability, adaptability, and maintaining a high standard..
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
Glastonbury, CT
08.2025 - Current
- Stow and pick over 1500 packages for daily delivery to customers.
- Follow safety protocols to ensure compliance with health and safety regulations. Provide feedbacks and suggestions to improve safety protocols.
- Work safely around moving machinery. Provide suggestions to management for process improvement in order to influence efficiency and reduce waste.
- Consistently lift packages weighing as much as 49 pounds. Pull and push carts with over 200 pounds.
- Display adaptability by taking on various responsibilities within the warehouse as needed, including but not limited to stowing, picking, inducting and straightening.
- Consistently meet and exceed productivity targets while maintaining high standards for quality and safety.
- Increase accuracy in order stowing and picking by utilizing electronic scanning devices and following established procedures.
- Assist in reducing product damage by properly handling orders and reporting any signs of possible damage.
Self Employed
Self-employed
East Hartford, CT
06.2023 - 08.2025
- Communicated effectively with clients to ensure efficiency and client retention.
- Developed daily schedules to promote structure and routine.
- Handled emergencies calmly and efficiently while following established safety protocols.
- Utilized time-management skills to balance responsibilities and meet weekly goals.
- Displayed adaptability when faced with changing dynamics such as race culture or language and unexpected scheduling alterations.
- Preparing invoices and documentation for tax purpose.
Vendor Service Representative
National Waste Associates
Glastonbury, CT
01.2023 - 06.2023
- Create and vet purchase orders and contracts, negotiate with vendors for best rates, update/ negotiate existing contract terms and service level changes.
- Improved client satisfaction by quickly addressing and resolving service issues.
- Managed vendor relationships to ensure timely waste management services.
- Coordinated service schedules with clients to optimize operational efficiency.
- Evaluated vendor performance to enhance service delivery and reliability.
- Managed a diverse portfolio of vendors, ensuring timely delivery of products and services to clients.
- Secured competitive pricing through effective negotiation strategies with suppliers.
Logistics Operations Specialist
Ryan Trucking, LLC
Stamford, CT
11.2020 - 12.2022
- Manage equipment. (Reefer,Flatbed,Tractor Trailers)
- Schedule daily labor.
- Establish and maintain positive relationships with drivers while organizing prompt communication between drivers and brokers to meet high level-standards.
- Coordinated transportation schedules, ensuring timely pickups and deliveries across multiple routes.
- Reduced transportation costs by over $10,000 annually through strategic route planning and broker negotiations.
- Monitoring and managing Department of Transportation compliance for drivers to prevent delays.
- Prepare Bank reconciliation or profit and loss sheet for tax purposes.
- Prepare 1099 for drivers annually.
- Prepare rate confirmation for factoring company.
Customer Service Representative
Insurance Company of the West Indies
Kingston, Jamaica
09.2017 - 10.2020
- Train new hires on products, services and protocol to reduce process gaps.
- Establish new accounts through customer satisfaction and product education with calls, online chats and emails.
- Identify concerns and develop solutions for customer long-term retention.
- On-site crisis management in St. Marten (international location) after hurricanes, requiring knowledge of foreign currency ,international transportation , insurance laws and diverse market.
- Continued relations with St. Marten branch while in Jamaica to assist with understaffing in St. Marten.
Education
Bachelor of Science - International Shipping: Logistics And Supply Chain Management
Caribbean Maritime University
Kingston JamaicaNo Degree - Insurance And Risk Management
College of Insurance And Professional Studies
Kingston JamaicaSkills
- Proficient in AS400 operations
- Salesforce platform expertise
- Experienced in document creation using Microsoft Word
- Excel spreadsheet management
- Powerpoint presentation design
- Verbal and written communication
- Schedule management
- Excellent Customer service and Interpersonal Skill
- Prioritization and time management
- Critical thinking
- Leadership and team building
- Inventory management
- Warehouse logistics
- Purchase order verification
- DOT regulations
Languages
English
Native or Bilingual
Spanish
Limited Working
Awards
- Two times employee of the month : Insurance Company of West Indies, 2018.
- Two times top stower : Amazon 2025 .(over 1800 packages stowed )
Timeline
Warehouse Associate
Amazon
08.2025 - Current
Self Employed
Self-employed
06.2023 - 08.2025
Vendor Service Representative
National Waste Associates
01.2023 - 06.2023
Logistics Operations Specialist
Ryan Trucking, LLC
11.2020 - 12.2022
Customer Service Representative
Insurance Company of the West Indies
09.2017 - 10.2020
Bachelor of Science - International Shipping: Logistics And Supply Chain Management
Caribbean Maritime University
No Degree - Insurance And Risk Management
College of Insurance And Professional Studies