YANIQUE GRAY
NASHVILLE,TN
Summary
Retail leader with 10+ years of experience driving sales, developing teams, and managing operations in athletic, luxury, and department-store environments. Strong expertise in customer experience, visual merchandising, community engagement, and KPI performance execution. Known for building positive cultures and coaching teams to exceed goals.
Overview
13
13
years of professional experience
Work History
Assistant Store Leader - Talent
Altar'd State
05.2026 - Current
- Managed daily store operations and maintained a positive customer experience.
- Monitored sales performance, providing insights for adjustments to meet targets effectively.
- Conducted candidate screenings to assess qualifications and cultural fit.
- Streamlined onboarding processes to enhance new hire experience.
- Developed training materials to enhance employee understanding of operational processes.
Store Manager
Fabletics
05.2024 - 05.2026
- Lead store team to deliver premium, brand-aligned customer experiences
- Drove KPIs by coaching team on product knowledge
- Trained associates on effective selling behaviors and clienteling techniques
- Oversee shipment processing, stock accuracy, and floor presentation
- Supported recruiting, onboarding, and performance management processes
Team Coordinator
Gucci
06.2023 - 08.2023
- Managed back-of-house operations to maintain luxury inventory standards
- Collaborated with leadership on scheduling, logistics, and workflow optimization
- Maintained precise back-of-house operations to support service quality
- Supported cross-functional administrative communication
Assistant Store Manager
Fabletics
10.2022 - 05.2024
- Co-led daily operations and staffing to enhance selling initiatives
- Guided team in improving conversion rates, UPT, and membership KPIs through targeted coaching sessions.
- Maintained visual standards and organized shipments to support product availability
Key Holder (Part-Time)
The Art of Shaving
09.2017 - 12.2017
- Provided premium grooming education and service to enhance customer experience
- Executed opening and closing procedures to ensure smooth store operations
- Upheld merchandising standards and organized store layout to attract customers
Store Associate / Sales Lead / Assistant Store Manager
Fabletics
10.2016 - 10.2022
- Provided exceptional service, contributing to membership growth
- Educated associates on activewear product knowledge to enhance customer engagement
- Trained associates in activewear product knowledge
- Managed shipments and upheld inventory integrity for smooth operations
Sales Support / Associate / Fulfillment
Bloomingdale’s
11.2013 - 10.2016
- Enrolled customers in loyalty programs, enhancing customer retention and satisfaction
- Processed transactions and ensured payment accuracy
- Arranged fitting rooms to ensure a tidy and welcoming shopping environment. and supported sales-floor operations
- Organized fitting rooms and supported sales-floor operations
Education
High School Diploma -
Niles West High School
Skokie, IL01-2013
Skills
- Customer Experience Leadership
- KPI Management
- Team Training & Development
- Sales Performance Analysis
- Customer Service
- Community outreach
Timeline
Assistant Store Leader - Talent
Altar'd State
05.2026 - Current
Store Manager
Fabletics
05.2024 - 05.2026
Team Coordinator
Gucci
06.2023 - 08.2023
Assistant Store Manager
Fabletics
10.2022 - 05.2024
Key Holder (Part-Time)
The Art of Shaving
09.2017 - 12.2017
Store Associate / Sales Lead / Assistant Store Manager
Fabletics
10.2016 - 10.2022
Sales Support / Associate / Fulfillment
Bloomingdale’s
11.2013 - 10.2016
High School Diploma -
Niles West High School