Yanira Brown

• Supervise a team of 8 employees, ensuring productivity and high-quality customer service.
• Develop and execute strategies to achieve sales goals, resulting in a sufficient increase in revenue
• Optimize inventory levels, reducing shrinkage
• Implemented staff training programs to enhance product knowledge and improve upselling techniques.

• Lead merchandising efforts to align with company branding and seasonal trends, increasing customer engagement.

• Monitor and manage operational budgets, achieving a reduction in operational costs.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

• Worked with store managers to implement new displays, promotions and store layout changes.
• Monitored and replenished display inventory and restructured according to available stock.
• Trained and supervised junior team members in visual merchandising techniques for consistent brand presentation across the store.
• Coordinated with marketing team to create cohesive in-store promotional materials for special events and sales campaigns.