YANIRA HERNANDEZ
MCALLEN,TX
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cosmetologist
GA NAILS BEAUTY SCHOOL
MCALLEN
06.2020
Phlebotomist
NEW START SCHOOL
MCALLEN
05.2013
High School Diploma
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL
TOWNSEND
03.2011
USCIS Customer Information Specialist
GDIT
Bossier City, LA
03.2023 - Current
- Provided support for the USCIS Customer Engagement Center (CEC) program in providing information to any individual or group seeking immigration benefits and services
- Researched and presented information provided by USCIS on a full range of citizenship and immigration information via telephone or electronic means
- Tasks included providing accurate and complete responses in both English and Spanish, capturing and routing service requests to the appropriate USCIS recipient, and promoting consistency of information using approved scripts and web-based tools.
USCIS Customer Information Specialist
cognosante
McAllen, TX
10.2021 - Current
- Provided support for the USCIS Customer Engagement Center (CEC) program in providing information to any individual or group seeking immigration benefits and services
- Researched and presented information provided by USCIS on a full range of citizenship and immigration information via telephone or electronic means
- Tasks included providing accurate and complete responses in both English and Spanish, capturing and routing service requests to the appropriate USCIS recipient, and promoting consistency of information using approved scripts and web-based tools.
Insurance Agent
STATE WIDE INSURANCE
PHARR, TX
12.2019 - 12.2020
- Customized insurance programs to suit individual customers, calculated premiums, inspected properties, performed administrative tasks, developed marketing strategies, monitored insurance claims, and attended meetings and programs to learn about new products and services.
Phlebotomist
DR.FLORENCIA PEREZ & ASSOCIATES
McAllen, TX
08.2017 - 09.2017
- Performed phlebotomy procedures, collected fluid or tissue samples, disposed of biohazard materials, and documented specimen routes.
Child Care Giver
EARLY BEGINNINGS CHILDHOOD DEVELOPMENT CENTER
McAllen
01.2012 - 09.2012
- Monitored students' progress, assisted in problem-solving, set educational standards and goals, prepared reports and records, and conferred with parents and staff.
Education
COSMETOLOGY ASSOCIATE OF ARTS -
GA NAILS BEAUTY SCHOOL
MCALLEN, TX06.2020
PHLEBOTOMY NURSING -
NEW START SCHOOL
MCALLEN, TX05.2013
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL
TOWNSEND, GA03.2011
Skills
- BILINGUAL
- COSMETOLOGY LICENSE
- CAVITACION CERTIFICATION
Certification
AGENT, cognosante, McAllen, TX, 10/2021 - Present
Languages
Spanish
Professional Working
Timeline
USCIS Customer Information Specialist
GDIT
03.2023 - Current
USCIS Customer Information Specialist
cognosante
10.2021 - Current
Cosmetologist
GA NAILS BEAUTY SCHOOL
06.2020
Insurance Agent
STATE WIDE INSURANCE
12.2019 - 12.2020
Phlebotomist
DR.FLORENCIA PEREZ & ASSOCIATES
08.2017 - 09.2017
Phlebotomist
NEW START SCHOOL
05.2013
Child Care Giver
EARLY BEGINNINGS CHILDHOOD DEVELOPMENT CENTER
01.2012 - 09.2012
High School Diploma
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL
03.2011
COSMETOLOGY ASSOCIATE OF ARTS -
GA NAILS BEAUTY SCHOOL
PHLEBOTOMY NURSING -
NEW START SCHOOL
High School Diploma -
CORNERSTONE CHRISTIAN CORRESPONDENCE SCHOOL
AGENT, cognosante, McAllen, TX, 10/2021 - Present