Yanitza Lopez
Wendell,NC
Summary
Experienced with bilingual customer service, focusing on resolving customer issues effectively. Utilizes communication skills to enhance client interactions and satisfaction. Track record of problem-solving in dynamic environments.
Overview
5
5
years of professional experience
Work History
Electrical Assembler
Siemens Manufacturing
05.2023 - 03.2025
- Demonstrated strong attention to detail while soldering intricate components onto circuit boards, ensuring optimal functionality of end products.
- Troubleshot technical issues quickly, minimizing disruptions to production schedules while maintaining optimal output quality.
- Developed proficiency in operating various printing equipment, enabling versatility within the team when needed for different projects.
- Utilized various hand tools, power tools, and equipment in the assembly process while maintaining a high level of precision and accuracy.
Front End Associate
Publix
01.2023 - 05.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Restocked and organized merchandise in front lanes.
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Made food according to standard recipes with requested changes for customer satisfaction.
Personal Shopper
Walmart
04.2021 - 11.2022
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Ensured prompt response times by answering calls within three rings or less.
Electrical Assembler
Ametek
01.2020 - 09.2020
- Interpreted schematics, drawings and blueprints to assemble and install electrical wiring, cabling and electrical components.
- Analyzed product descriptions, dimensions and clearances of parts for conformance to companies specifications.
- Increased production efficiency by identifying and addressing bottlenecks in the assembly process.
Education
High School Diploma -
Penn Foster High School
Scranton, PA12-2022
Skills
- Safety procedures
- Electrical testing
- Wiring techniques
- Customer service
- Active listening
- Computer proficiency
- Microsoft Excel
- Professional telephone demeanor
- Spanish translation
- Time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Electrical Assembler
Siemens Manufacturing
05.2023 - 03.2025
Front End Associate
Publix
01.2023 - 05.2023
Personal Shopper
Walmart
04.2021 - 11.2022
Electrical Assembler
Ametek
01.2020 - 09.2020
High School Diploma -
Penn Foster High School
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