Yaniva Maldonado
Dawson,TX
Summary
Responsible Server Assistant, adaptable to fast-paced, changing restaurant environments with discerning customers and high standards. Enthusiastic team member possessing sharp memorization skills and outstanding teamwork abilities.
Diligent College Student focused on Finance and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress/cashier
Hondumex Food
Dawson , TX
08.2023 - Current
- Presented food and beverages to guests at tables.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
- Rolled silverware and set up food stations and dining areas to prepare for the next shift or large parties.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change, and printing customer receipts.
- Checked with guests to get feedback on food served, resolved issues, brought additional items, and refilled beverages.
Assistant Manager
CiCis Pizza
Corsicana, TX
09.2021 - 05.2023
- Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Coached team members and delivered constructive feedback to promote better productivity and build confidence.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
Education
High School Diploma -
TVAH
Lewisville, TX06-2023
Bachelor of Science - Finance
Western Governors University
Salt Lake City, UTSkills
- Guest Relations Management
- Menu Recommendations
- Order Accuracy
- Customer Service
- Safe Food Handling
- Relationship Management
- Food Production
- Food safety understanding
- Serving expertise
Certification
- Entrepreneurship and small business certification
Languages
Spanish
Native/ Bilingual
Timeline
Waitress/cashier
Hondumex Food
08.2023 - Current
Assistant Manager
CiCis Pizza
09.2021 - 05.2023
High School Diploma -
TVAH
Bachelor of Science - Finance
Western Governors University
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