Highly experienced professional with over 18 years of law enforcement experience, including specialized work in communications, community service, and behavioral health. Bilingual in English and Spanish, with strong written and verbal proficiency in both languages. Known for exceptional interpersonal skills, an engaging personality, and the ability to build trust and rapport across diverse communities. I recently transitioned out of my law enforcement career and am now pursuing a degree in Criminal Justice to continue my contribution to the field through new opportunities in education, advocacy, or related areas.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Law Enforcement Officer
Collier County Sheriff's Office
Naples, FL
03.2007 - 09.2025
Prepared detailed reports on incidents, arrests, and investigations.
Collaborated with community members to build trust and address local concerns.
Utilized communication equipment to coordinate with team members effectively.
Responded to emergency calls to provide assistance in critical situations.
Liaised between public and police department, strengthening relationships, communications and trust between neighbors and police.
Attended meetings with representatives of other agencies involved in criminal justice system initiatives.
Performed administrative tasks such as maintaining records of arrests made or citations issued.
Delivered specialized training to enhance officer safety, public safety and community relations.
Provided testimony in court regarding investigations conducted or evidence collected.
Observed court proceedings to provide security for judges, juries, attorneys, and the public.
Fostered personal and professional relationships with community members to create safer environments for police and citizens.
Interviewed victims, witnesses, suspects, and informants to obtain information about crimes.
Investigated traffic accidents, complaints and suspicious activity and secured crime scenes, interrogated suspects and witnesses and collected evidence to support allegations; provided expert testimony in court.
Performed CPR and other rescue techniques on individuals in medical emergencies.
Researched case law related to specific matters under investigation.
Receptionist
Chrysler of Naples
Naples, Florida
03.2006 - 03.2007
Managed phone calls and directed them to the appropriate departments efficiently.
Processed customer paperwork accurately and promptly upon arrival.
Collaborated with team members to improve customer service experience.
Handled customer complaints with patience and professionalism at Chrysler dealerships.
Provided excellent customer service at all times while interacting with both internal and external customers.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.