Yanneli Gallegos Illescas
Bastrop,TX
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Grocery Associate
Buc-ee's
Bastrop, Tx
04.2024 - 07.2024
- Performed regular cleaning duties such as sweeping floors, dusting shelves.
- Organized and cleaned the store's backroom, including disposing of expired or damaged items.
- Operated machinery such as forklifts or pallet jacks to move heavy items around the store.
- Checked expiration dates on food items to ensure quality standards were met.
- Unloaded delivery trucks, organized stock, and placed items in designated areas.
Photography Assistant
Game time photos
Bastrop, TX
10.2022 - 04.2024
- Set up, mounted or installed photographic equipment and cameras.
- Explained price and package details to customers.
Waitress Supervisor
Anita’s Mexican restaurant
Bastrop, TX
05.2021 - 04.2024
- Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.
- Resolved customer complaints in a timely manner with professionalism.
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Cashier
HEB Grocery Store
Bastrop, TX
11.2021 - 03.2022
- Issued receipts, refunds, credits or change due to customers.
- Worked closely with front-end staff to assist customers.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Resolved customer complaints professionally in accordance with company policy.
Education
High School Diploma -
Bastrop High School
Bastrop, TX07-2022
Skills
- Punctuality
- Customer Service
- Excellent Communication
- Performance Improvement
- Customer service-focused
- Customer Service-Oriented
- Teamwork and Collaboration
- Bilingual in Spanish
Timeline
Grocery Associate
Buc-ee's
04.2024 - 07.2024
Photography Assistant
Game time photos
10.2022 - 04.2024
Cashier
HEB Grocery Store
11.2021 - 03.2022
Waitress Supervisor
Anita’s Mexican restaurant
05.2021 - 04.2024
High School Diploma -
Bastrop High School