Yannick Tchakoute
Austin,TX
Summary
Highly trained and well-qualified Test Automation Engineer possessing exceptional testing qualifications related to both software and hardware installations. Knowledgeable about troubleshooting, implementation and ongoing operation of complex systems in collaboration with solid teams. Strong leader well-versed in team management, site leadership and process integration. History of building and maintaining forward-thinking and productive environments focused on teamwork and common objectives.
Overview
13
13
years of professional experience
Work History
Regression Tester
Texas Department of Family Protective Services
Austin, TX
01.2024 - Current
- Identified and documented test plans, test cases, and test scripts for software applications.
- Executed functional, system, integration, regression, end-to-end, and user acceptance tests.
- Performed exploratory testing to identify defects in the application or system under test.
- Utilized bug tracking systems such as JIRA to report, track and resolve identified issues.
- Analyzed requirements documents and developed comprehensive test strategies accordingly.
- Collaborated with developers to ensure timely resolution of bugs and quality deliverables.
- Attended daily scrum meetings with development team to discuss progress on open issues.
- Assisted in training new testers on QA processes, standards, procedures and best practices.
Petroleum Supply Specialist
US Army Reserve
08.2013 - Current
- Assigned to Petroleum Supply Company with duties of receiving, storing, accounting for, caring for, dispensing, issuing and shipping bulk or packaged petroleum, oils and lubricants (POL) products
- Select and submit samples of POL to the lab for testing
- Fuel and Refuel vehicles, aircrafts, and stationary equipment
- Take precautions to prevent fuel spillage
- Operate equipment used with petroleum and water distribution and multi product pipeline systems.
- Collected product samples by turning bleeder valves or lowering containers into tanks to obtain oil samples.
- Connected hoses and valves and operated pumps to load petroleum products into tanker trucks, airplanes, ships and railroad cars.
- Reported delays, accidents or other traffic and transportation situations to bases or other vehicles with telephones and two-way radios.
- Oversaw receiving, shipping and storage of fuel.
- Monitored process indicators, instruments, gauges and meters to detect and report faults.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing.
Application Developer/Test Engineering Senior Analyst
Accenture
Austin, TX
03.2019 - 01.2023
- Work as part of an agile scrum team to rapidly deliver functional components
- Develop and unit test online customizations to the ABMS and ACSSP products
- Work with other developers, designers, and architects to make sure that the configuration and custom components meet application requirements and performance goals
- Develop manual test scripts, test conditions, input test data, and expected results for application, product integration, and user acceptance test phases
- Develop and maintain automated test scripts using tools such as SOAPUI and Selenium
- Collaborate with QA Analysts and Software Developers to develop solutions
- Provide support to the engineering team by reproducing issues and verifying fixes
- Execute test scripts
- Documented and reported on defects in testing environments, aiding in final resolution of discovered faults.
- Created test data for validating scenarios based on functional requirements.
- Maintained detailed recordkeeping and updated project documentation to compile reports.
- Develop test plans and procedures
- Develop, update, and maintain testing standards and procedures.
- Led onboarding efforts, instructing junior team members on automated testing protocols, policies and best practices.
- Documented and reported on defects in testing environments, aiding in final resolution of discovered faults.
- Implemented test automation procedures for both regression and progression scenarios, powering future implementation of repeatable diagnostics.
- Analyzed test results to detect issues and track root causes.
- Wrote technical reports on test and analysis results and presented findings to stakeholders.
- Coordinated routine activities for various test teams, scheduled drive tests and cluster assignments.
Computer Science Lab Manager
Concordia University
Austin, TX
01.2018 - 12.2018
- Provide students, faculty and staff with support for technology in computer labs and assist with tutoring technology requirements
- Work with administrative and academic staff to identify, maintain, install and test software applications for the open and instructional computer labs
- Perform ongoing equipment refresh; plan, manage and perform maintenance, installation, configuration, and basic troubleshooting of hardware/software in computer labs
- Analyze, create and submit incidents for technology related issues to the help desk
- Assist with other college initiatives, such as, but not limited to, student registration, as needed.
- Maintained knowledge of advances in information technology systems and applications.
- Reviewed program plans to develop and coordinate activities.
Records Management Student Intern
Teacher Retirement System of Texas
Austin, Texas
06.2018 - 08.2018
- Assisted in the classification and organization of materials and data, including indexing and abstracting files from departmental shared drives into SharePoint
- Created
- Job Aid to assist other users in how to use SharePoint
- Audited physical inventory and updated IBM Enterprise Records database to ensure accuracy post yearly purge cycle
- Assisted in files migration from shared drives in SharePoint platform
- Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
- Participated in weekly staff meetings and team building events.
AT&T Customer Service Representative
Convergys
Moore, OK
02.2011 - 04.2013
- Open Customer accounts by recording account information
- Resolve product or service problems by clarifying the customer’s complaint: determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment and following up to ensure resolution
- Maintain Customer records by updating account information.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Bachelor of Science - Computer Science, Mathematics
Concordia University, Arts and Science
12.2018
Associates of Science - Computer Science
Oklahoma City
Community College
05.2016
Skills
- Customer Service
- Eclipse, Selenium, Visual Studio, Raspberry pi, SQL, HTML, Microsoft Office Suite, UML,
- Java, C, Linux
- Team Collaboration
- Creating Test Cases
- Test Scenarios
- Agile Methodologies
- Root Cause Analysis
- Test Documentation
- Software Quality Assurance
- Problem-Solving
- Attention to Detail
- Test Management Tools
- Software Development Life Cycle
- Manual Testing
- Scenarios and Use Cases
- Test Plans and Test Methodologies
- Automated Testing Frameworks
- Cross-Functional Team Collaboration
- Organized and Detail-Oriented
- Strong Problem Solver
- Script and Scenario Design
- Time Management and Prioritization
- Test Planning
Timeline
Regression Tester
Texas Department of Family Protective Services
01.2024 - Current
Application Developer/Test Engineering Senior Analyst
Accenture
03.2019 - 01.2023
Records Management Student Intern
Teacher Retirement System of Texas
06.2018 - 08.2018
Computer Science Lab Manager
Concordia University
01.2018 - 12.2018
Petroleum Supply Specialist
US Army Reserve
08.2013 - Current
AT&T Customer Service Representative
Convergys
02.2011 - 04.2013
Bachelor of Science - Computer Science, Mathematics
Concordia University, Arts and Science
Associates of Science - Computer Science
Oklahoma City
Community College
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