Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Clinical Experience
Generic

Yannie Mamga

Hagerstown,MD

Summary

Dedicated and compassionate final-semester Associate Degree in Nursing student with hands-on clinical experience in acute and post-operative care. Strong background in communication, critical thinking, and patient-centered practice, supported by prior professional experience in high-responsibility roles. BLS-certified and prepared to transition into a Registered Nurse position in Same Day Surgery/PACU, committed to delivering safe, evidence-based care and building strong patient rapport.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Order Management/Contract Specialist

VIAVI Solutions
10.2018 - Current
  • Manage high-volume responsibilities requiring accuracy, compliance, and attention to detail.
  • Coordinate logistics and resolve complex issues under tight deadlines.
  • Collaborate with cross-functional teams, demonstrating accountability and strong communication.

Bilingual Customer Service Representative

AmTrust Financial
02.2017 - 08.2018
  • Managed high call volumes while maintaining professionalism and conflict resolution skills.
  • Provided bilingual communication and translated documents (English/French).

Education

Associate Degree - Nursing

Blue Ridge CTC
05.2026

Bachelor of Science - Business Analytics

American Military U
12-2026

Associate of Science - Computer Technology

American Military U
06.2021

Skills

  • Patient-centered care
  • Critical thinking and clinical judgment
  • Interprofessional communication
  • Time management and adaptability
  • Electronic Health Record (EHR) documentation

Certification

  • Basic Life Support (BLS), American Heart Association
  • Eligible to sit for NCLEX-RN upon graduation

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Order Management/Contract Specialist

VIAVI Solutions
10.2018 - Current

Bilingual Customer Service Representative

AmTrust Financial
02.2017 - 08.2018

Associate Degree - Nursing

Blue Ridge CTC

Bachelor of Science - Business Analytics

American Military U

Associate of Science - Computer Technology

American Military U

Clinical Experience

  • Student Nurse – Acute Care & Perioperative Rotations
  • Performed comprehensive head-to-toe assessments and monitored vital signs.
  • Assisted with medication administration under RN supervision.
  • Participated in interdisciplinary care planning and SBAR handoff communication.
  • Educated patients and families on discharge instructions and recovery expectations.
  • Utilized electronic health records (EHR) for accurate documentation.